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Small Business Data Security Essentials
Small Business Data Security Essentials

Data Security can be a daunting proposition for small businesses, how can you be sure your data is p...

WorkFlow Automation for Case Management
WorkFlow Automation for Case Management

Workflow is a concept that originated in manufacturing, describing the breakdown of processes that l...

The Benefits of Internal SMS Automation
The Benefits of Internal SMS Automation

Bulk SMS are often used in mass-marketing and brand relations with existing customers, but they are ...

Automating Service Level Agreements
Automating Service Level Agreements

A Service Level Agreement, or SLA, is a document which specifies a set amount of time for a task to ...