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Automated business activity monitoring
Automated business activity monitoring

Manually checking through a system for problems, or information such as which tasks are closest to ...

Integrate third-party information into your workflow
Integrate third-party information into your workflow

Businesses often depend on information provided by a third-party to enhance or authenticate their p...

Why is user experience so important in BPM?
Why is user experience so important in BPM?

Traditionally, some of the more powerful BPM systems have had the disadvantage of being inaccessibl...

Prioritise your business tasks and achieve business goals
Prioritise your business tasks and achieve business goals

Prioritising your business tasks is an essential part of avoiding missed deadlines increasing produ...

Reducing human error through automation
Reducing human error through automation

The possibility of human error presents challenges varying in scope and severity across every secto...

Automate your sales process and increase conversions
Automate your sales process and increase conversions

The framework used to gather new leads and customers is variously described as the sales “funnel”, “...

Apprenticeship goals for the year ahead
Apprenticeship goals for the year ahead

Aims for the year ahead I plan to develop a range of abilities that are relevant to the modern IT...

Is it time to switch to a client portal?
Is it time to switch to a client portal?

If your business is dealing with a high volume of requests and enquiries via phone and email, you ma...

Business process management for online retailers
Business process management for online retailers

According to the Office for National Statistics, online retail sales increased by 14% between 2016 ...