Keep track of all incoming and outgoing events on your system
SwiftCase schedules a vast array of events to automate tasks such as email, SMS, announcements, alerts, task creation and data importing - and tracking the status of these events is simple.
Centralise tracking and monitor all changes to your tasks and cases in real time. The highly accessible dashboard presents an instant overview of all outstanding work, with the ability to view tasks by individual workflows, statuses and a variety of filtering criteria, which makes finding what you need a breeze.
Keep on top of your business' activities, get a complete audit trail that answers the 'what, when, where and how' of all the changes that happen in the system. The detailed task log allows you to see when activities and files are created, accessed, actions, viewed, deleted, modified, renamed and more.
Control access to your event logs using role-based permission sets, ensuring only those who are permitted can view potentially sensitive business information.
SwiftCase generates a comprehensive log for your organisation, which can audit every aspect of your business process. Finding the right information could not be easier with our handy log searching tool, enabling you to obtain the data you need, quickly.
SwiftCase does not make you wait around while your documents are generating or your emails are sending, allowing you to continue your work without any interference.
The alerting function allows you to set notifications, either by the system, SMS or email when particular activities have taken place.
See how SwiftCase can help you to take control of your business, get your free demo now.