Resource Management

Automate your resource management with SwiftCase workflow management system

Automate your resource management with SwiftCase workflow management system

Allocate

Allocate resources automatically using predefined criteria. For example, combine employee availability, location and skills to allocate the best person or team for a task, or designate meeting rooms by location and room size. Get the right resource, for the right job, at the right time and place, with SwiftCase’s flexible criteria sets.


Communicate

Communicate

Notify customers and employees of booking details and updates, including arrival-time windows, improving customer service and satisfaction. Send SMS, email, or internal system messages. Set reminders to reduce failed appointments and increase productivity. Trigger automatic notifications based on system events.

Adapt

Adapt

Manage holidays and sickness efficiently by re-allocating tasks to another resource. Automatically update schedules throughout the day, based on delays or quick-wins, with the SwiftCase auto-scheduler. Handle missed or cancelled appointments simply by returning them to the automated allocation queue.


See how SwiftCase can help you to take control of your resource management, get your free demo now.