Contents
We live in a world where cyber-crime and ransomware hacks are on theincrease, often with devastating consequences for those organisationscaught unaware. In this climate, your customers may well be wary abouthanding over data if you can’t guarantee it won’t fall into the wronghands.
There are steps you can take to prevent harmful data-breaches that coulddamage your reputation and future business. Think about putting togethera comprehensive plan that includes the following actions.
HTTPS certification
If you are doing business online using sensitive data, such as customerbanking information, then a secure connection is essential. The HTTPS(Hyper Text Transfer Protocol Secure) protocol encrypts allcommunications between the website user and server, meaning that even ifa hacker did intercept this data, it would be useless to them.
To provide a HTTPS website, you will need to obtain an SSL (SecureSockets Layer) certificate. Certification provides a guarantee that anydata transferred by your site is satisfactorily encrypted. Users will bepresented with a padlock icon in their browser tab, giving them peace ofmind when it comes to handing over sensitive data.
Encrypt customer data
As well as providing encryption when transferring customer data, you mayalso want to encrypt the information stored by your business. Whetheryou keep customer details on-site or on a cloud-based server, affordablemethods are available.
Make sure you regularly update any encryption software and change keysas often as is required. Either automate this process or set up goodworking practices where staff members understand the importance ofkeeping customer data safe.
Go paperless
We have previously discussed the environmental and productivity benefitsof reducing the amount of paper used by your company, but physicaldocuments can also lead to security leaks if misplaced or copied withoutpermission.
Digital records have security benefits such as encryption and passwordprotection, so it pays to make the switch as soon as is possible.
Secure, dedicated servers
Hosting your website and on a dedicated server is a far more secureoption than sharing space with other users. The greater flexibility adedicated server provides means you can configure your security settingsto exactly suit your requirements.
The price will generally be higher than a shared server, but the peaceof mind is worth paying for, considering the damage a hack or malwarecould do to your business.
SwiftCase is a cloud-based case management software solution thatfeatures easy to use, document uploading and storage features, on secureservers with a complete backup plan included.
If you’re interested in a free, no-obligation demonstration,get in touch today.
Ready to automate your workflows?
SwiftCase helps operations teams streamline their processes with powerful workflow automation, case management, and AI-powered communication tools.