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Businesses often depend on information provided by a third-party toenhance or authenticate their products and reports. The other partyusually being an expert in that field, supplying the data at a cost. This information will need to be integrated into a workflow with endproducts, whether manually, using technology, or a combination of both.
A technical approach
Any manual approach will be time-consuming. The data needs to beextracted from the third-party’s records and inserted into the relevantposition within a specific document. It may have to be carefully editedto suit a layout fit-for-purpose. Often the information is not storedelsewhere, making it difficult to re-use or find again.
A technological approach harnesses the power of Application ProgrammeInterface (API) technology to integrate the information into a businessworkflow seamlessly. This data can be searched through easily, asit is likely to be saved elsewhere other than the document. The datacan also be input and output in a way that suits your working methods.
The benefits of an API
An API is a set of controls (or more specifically URLs) to request orsend information to the provider. Once a request is received, the APIresponds with the relevant information, usually in JSON or XML format.
API’s are widely available across many sectors of industry. Anyorganisation that delivers information to other businesses will quitelikely be able to supply that information through an API. A quickGoogle search for the information required will probably find asolution.
Google provides APIs for just about all of its services; examplesinclude Google books and Google blogger. Amazon has created a number ofAPI’s, providing information on a vast range of products and services. The technology is used to share everything from social media updates tostock market analysis. The list of APIs available today is endless.
What’s involved
Extracting information from an API requires the expertise of a developeror programmer. It will usually come with documentation advising on thecontrols, how to make a request for data and what to expect in theresponse. The returned response would then need to be integrated intothe business workflow and output to the end product.
How Swiftcase can help
If your business process depends on information from a third party API,Swiftcase can be configured to request the information and process it ata designated point in your workflow. The extraction of data can be doneseamlessly, presenting the information at the time and place you require.
If you’re interested in a free, no-obligation demo of a powerful business process management platform,get in touch with ustoday.
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