We’ve previously discussed how Two Factor Authentication has become increasingly important in an age of serious cyberattacks. This blog is a guide showing you how to enable Two Factor Authentication within SwiftCase itself, giving you a high standard of online … Read More
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Business process management and day-to-day productivity
Business process management (BPM) is a method of breaking down the day-to-day tasks of an organisation into distinct stages that make up a workflow, and optimising this process to increase quality and productivity. When this is done properly, it can … Read More
Protect your business from ransomware
What is Ransomware? Ransomware is a form of malware that restricts users from accessing their own system and usually also encrypts important files. This forces the victim to make a decision: either make a ransom payment (within the stated timeframe) … Read More
Does your company need business process management?
As a business grows, it may run into unexpected obstacles that slow productivity and further growth. These false-starts can be draining and frustrating – just as you thought your plans were coming to fruition, something blocks your path. What are … Read More
Workflow planning for the best results
Every company has business processes they follow to achieve their goals. But are the processes you are working with really the most beneficial and efficient in terms of productivity? Are they reliably delivering the same high quality results every time? … Read More
Google Pixel 2 vs iPhone X – What’s best for your business?
For most of us, smartphones are pretty much a necessity, rather than a luxury item, despite their expensive price tag. This hasn’t changed, with the latest line of Google Pixel and Apple iPhones being announced to much fanfare. Nowadays, many … Read More
Coming to SwiftCase: Workflow Builder
When we first work with a new client, the initial meetings involve planning and detailing workflows for their new SwiftCase solution. Workflows are specified and broken down into steps, we call statuses, during these discussions. Within each status, you can … Read More
Excellent customer service through workflow automation
In today’s hyper-connected marketplace, customer service has never been more critical. Social media and review-submission sites mean that you are continually being evaluated for quality of your services, and the time taken to deliver them. If potential customers don’t like … Read More
Security and Two Factor Authentication
You will have seen in the news, a rise in serious cyber attacks, including large organisations such as NHS and Talk Talk being held to ransom, or having their sensitive information hacked. It is clear that online security is more … Read More
The Environmental Benefits of Workflow Automation
Automating your workflow with a software solution can increase productivity, save you time and stress, and help your business to grow. But one overlooked benefit is that it could contribute to reducing your carbon footprint. Save the Trees UK statistics … Read More