According to the Office for National Statistics, online retail sales increased by 14% between 2016 and 2017, with an average weekly spend of £1.2 billion. E-commerce in the UK now accounts for 17% of all spending by pound value. Larger … Read More
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Bitcoin and altcoins – what are the differences?
Released as open source software in 2009 by Satoshi Nakamoto, Bitcoin was the first cryptocurrency ever invented. Since then many other cryptocurrencies have been created, these are known as “Altcoins.” “Altcoin” is the combination of two words, “alternative” and “coin,” … Read More
Business to business communication via PDF
The creation of the PDF aimed to make the dream of the paperless office a reality. Developed by Adobe in the early 1990’s, the format allows sending of text and graphics in the same document electronically. These days a PDF … Read More
Technologies that could benefit your SMB in 2018
In recent years, technology previously only available to major companies with large budgets has become available to small and medium sized businesses, allowing them to compete on a more level playing field. What are some of the technologies that could … Read More
Five of the best ways to collect customer feedback
Exceptional customer service is more important than ever, now that customers can switch to other providers in a matter of minutes. If you’re not responding to complaints and enquiries, and promptly troubleshooting the issues raised, then you could find yourself … Read More
Are you ready to move on from employee timesheets?
Knowing how many hours your staff have been in work in general, or worked on a particular project is essential to productivity assessment and employee evaluation. The idea is that work can be allocated and projects planned, with a clear … Read More
What are some of the alternatives to passwords?
With the average person juggling multiple digital devices and online accounts, keeping track of, and entering passwords can be a time-consuming annoyance. But at the same time, as hacking and phishing attacks become more commonplace and sophisticated, leaving your personal … Read More
Protecting your business against Meltdown and Spectre
Meltdown and Spectre are security vulnerabilities present in many modern processors. Hackers may exploit these flaws in order to steal data being processed using affected hardware. Meltdown allows hackers to read any kernel memory, regardless of whether they have the … Read More
Digital voice assistants in the office
In November, Amazon announced the Alexa For Business, which brings the increasingly popular intelligent personal assistant device from your living room to your office. While the Alexa device in your house offers an array of features that allow you to … Read More
Drones in commercial usage
Unmanned aerial vehicles, or drones, present opportunities for forward-thinking businesses, but at the moment, tight restrictions apply to their usage. In the UK, drones cannot be flown within 150 metres of a congested area, or within 50 metres of a … Read More