Familiarise yourself with creating and editing a document template on SwiftCase and automate the generation of key business documents. … Read More
Creating/Editing an Email Template
Discover how to create and edit an email template on SwiftCase. Enable your team to automate the sending of captured data. … Read More
Case Relationships
Gain an insight into how case relationships work on SwiftCase, so your team can assign the right users at the right time. … Read More
User Types in SwiftCase
Familiarise yourself with the different user types in SwiftCase and enable your team to control the allocation of team members and suppliers … Read More
Create a New User
Learn how to create new users on your SwiftCase app, to enable your team, clients, or suppliers to access their tasks. … Read More
Update a Users Profile Information
Learn how to update a users profile information on SwiftCase and ensure that your team, clients and suppliers have key information at hand. … Read More
How do I create, edit or delete an email template?
Updated 16/12/2020 Creating a template When creating your own tasks using the workflow builder, one of the options available is to have emails automatically sent out when a task reached a specific status, however, this requires you to have created … Read More
View the User Log
Gather all the recent activity of a user on SwiftCase to help achieve a full overview of your teams performance. … Read More
Change a Users Permissions/Role
Discover how to change a users permissions on SwiftCase to control your teams and clients access to specific tasks. … Read More
Add a Skill to a User
Familiarise yourself with adding a skill to a user on SwiftCase so you can allocate team members or suppliers to your tasks. … Read More