The term “Intelligent BPM” raises an obvious question; what makes it “intelligent” in contrast to traditional BPM? The terminology may seem vague, but an attempt can be made to pin down a more exact definition. Companies are increasingly looking to … Read More
Sustainable business growth through automation
Growing your business is one thing, but maintaining that growth over time is another matter. Identifying what led to your success in the first place and building on that, without running into cash-flow problems is a real challenge. In economic … Read More
Checkout free shopping, the future of retail?
Amazon’s new grocery store, Amazon Go, recently to the public in Seattle, the United States after five years in development and 14 months of testing by Amazon employees. Amazon Go isn’t just an ordinary grocery store, what sets it apart … Read More
The benefits of automating your approval process
Most modern organisations have set processes in place to approve actions in areas such as project management, expenses, annual leave, pricing, and hiring. These decisions need to be assigned to either a person or group with the expertise and authority … Read More
Automated business activity monitoring
Manually checking through a system for problems, or information such as which tasks are closest to a deadline can be time-consuming and prone to error. Actions like running reports, executing database queries and using a search function are a partial … Read More
Integrate third-party information into your workflow
Businesses often depend on information provided by a third-party to enhance or authenticate their products and reports. The other party usually being an expert in that field, supplying the data at a cost. This information will need to be integrated … Read More
Why is user experience so important in BPM?
Traditionally, some of the more powerful BPM systems have had the disadvantage of being inaccessible to users lacking specialist training, or programming skills. As BPM moves to the cloud and becomes increasingly common for smaller and medium sized businesses, systems … Read More
Reducing human error through automation
The possibility of human error presents challenges varying in scope and severity across every sector of industry. Mistakes made by employees might cause a loss of revenue or a missed deadline for some organisations, but in fields like engineering or … Read More
Automate your sales process and increase conversions
The framework used to gather new leads and customers is variously described as the sales “funnel”, “pipeline” or “process”. Drawing from concepts like AIDA (Attention, Interest, Desire and Action), a plan is drawn out to define the steps required to … Read More
Apprenticeship goals for the year ahead
Aims for the year ahead I plan to develop a range of abilities that are relevant to the modern IT industry. Starting out with a basic grounding in SQL, HTML and Java, I look to expand on this foundation, as … Read More