Keep all your staff informed of important decisions and changes within the company or workflow with SwiftCase announcements. … Read More
Users
Configuring the User Listing Columns
Find out how to prioritise the display of additional key information about users in SwiftCase user index page. … Read More
Tags: User Information, User Listings, User Types, Users
Export a list of Users as a .csv file
Learn how to export all your key user information from SwiftCase as a versatile .csv file, enabling your team to export data to another app. … Read More
Tags: User Export, User Information, User Types, Users
Case Relationships
Gain an insight into how case relationships work on SwiftCase, so your team can assign the right users at the right time. … Read More
Tags: Case Relationships, Tasks, User Information, User Types, Users
User Types in SwiftCase
Familiarise yourself with the different user types in SwiftCase and enable your team to control the allocation of team members and suppliers … Read More
Tags: User Information, User Types, Users
Create a New User
Learn how to create new users on your SwiftCase app, to enable your team, clients, or suppliers to access their tasks. … Read More
Tags: User Information, User Profile, Users
Update a Users Profile Information
Learn how to update a users profile information on SwiftCase and ensure that your team, clients and suppliers have key information at hand. … Read More
View the User Log
Gather all the recent activity of a user on SwiftCase to help achieve a full overview of your teams performance. … Read More
Tags: User Log, User Profile, Users
Change a Users Permissions/Role
Discover how to change a users permissions on SwiftCase to control your teams and clients access to specific tasks. … Read More
Tags: Permissions, Roles, Skills, User Profile, Users
Add a Skill to a User
Familiarise yourself with adding a skill to a user on SwiftCase so you can allocate team members or suppliers to your tasks. … Read More
Tags: Allocation, Skills, User Profile, Users