Platform Capabilities
AI&automation
thatactuallyworks.
Practical tools that solve real problems. No hype, no complexity — just automation that saves time, reduces errors, and helps your business grow.
Core Capabilities
Everything you need to automate
Built for UK service businesses. No coding required. Real results from day one.
AI-Powered Automation
Put AI to work on the tasks that slow you down. From email sorting to data extraction, automate intelligently.
- AI email triage — categorise and route automatically
- Document data extraction from PDFs and forms
- Smart workflow suggestions based on patterns
- Predictive alerts before issues arise
No-Code Workflow Builder
Build powerful automations in minutes, not months. No developers needed — your team can do it themselves.
- Intuitive drag-and-drop designer
- Conditional logic and branching
- Customisable triggers and actions
- Template library for common processes
Seamless Integrations
Connect SwiftCase with the tools you already use. Sync data automatically and eliminate double-entry.
- 50+ pre-built app connectors
- Connect any REST API without coding
- Real-time data synchronisation
- Two-way sync with accounting software
Business Intelligence
See exactly what's happening across your business. Dashboards and reports that drive better decisions.
- Real-time performance dashboards
- Custom report builder
- Scheduled automated reports
- Bottleneck identification
Automated Actions
Set it and forget it. SwiftCase triggers actions automatically so nothing falls through the cracks.
- Automatic document generation
- RAG status alerts for tasks
- Escalation when deadlines approach
- Client notifications and updates
UK Security & Compliance
Your data stays in the UK. Cyber Essentials certified with ISO 27001 hosting for peace of mind.
- Cyber Essentials certified
- UK-based data centres only
- Full GDPR compliance
- Complete audit trails
AI That Delivers
Practical AI for real problems
Forget the AI hype. These are proven capabilities UK service businesses are using today to save time and reduce errors.
Intelligent email triage
AI reads, categorises, and routes emails automatically
Document data extraction
Pull data from invoices and forms into your workflows
Smart process automation
AI suggests optimisations and handles exceptions
Predictive insights
Spot trends and identify risks before they become problems
Common Use Cases
Automate what slows you down
See how other UK service businesses are using SwiftCase to eliminate admin bottlenecks.
Client Onboarding
Automate the entire onboarding journey. Collect information, verify documents, and set up new clients.
Customer Support
Manage support tickets, automate responses, track resolution times and satisfaction.
Email Management
AI reads incoming emails, categorises them, extracts key information, and routes to the right person.
Case Management
Track issues from report to resolution. Automatic escalations, deadlines, and complete audit trails.
Task Management
RAG status alerts keep everyone focused. See who's overloaded and where to intervene.
Approval Workflows
Multi-step approvals that route automatically. No more chasing signatures.
Your Sector
Built for UK service businesses
SwiftCase is trusted by businesses across insurance, legal, finance, and professional services.
Insurance
Claims processing, FNOL automation, policy management
Legal Services
Case management, document workflows, client communication
Financial Services
Client onboarding, approval workflows, compliance
Professional Services
Project management, resource allocation, time tracking
Integrations
Works with your existing tools
Connect SwiftCase with the software you already use. Sync data automatically and eliminate double-entry.
Don't see what you need? Connect any app with a REST API — no coding required.
See All IntegrationsSecurity & Compliance
Your data stays in the UK
UK businesses need UK data hosting. SwiftCase is Cyber Essentials certified and uses ISO 27001 certified hosting providers.
Ready to see SwiftCase in action?
Book a demo with our team. We'll show you exactly how businesses like yours are saving time and accelerating growth.