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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

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Cyber Essentials CertifiedGDPR CompliantUK Data CentresISO 27001 Standards

© 2026 SwiftCase. All rights reserved.

Legal

Cookie Policy

Last updated: December 29, 2024

1. Introduction

This Cookie Policy explains how SwiftCase Limited ("SwiftCase", "we", "us", or "our") uses cookies and similar technologies when you visit our website at www.swiftcase.co.uk or use our services.

This policy should be read alongside our Privacy Policy, which explains how we collect and process your personal data.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

Cookies set by the website owner (in this case, SwiftCase) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable features or functionality provided by third parties, such as analytics, interactive content, and advertising.

3. Legal Basis for Using Cookies

Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR), we are required to obtain your consent before placing non-essential cookies on your device.

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. Essential cookies, which are necessary for the website to function, do not require consent and cannot be disabled.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for you to browse our website and use its features. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing purposes.

Cookie NamePurposeDuration
cookie_consentStores your cookie consent preferences1 year
session_idMaintains your session while browsingSession
csrf_tokenProtects against cross-site request forgery attacksSession

4.2 Performance & Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. These cookies do not collect information that identifies individual visitors. All information collected is aggregated and anonymous.

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users2 years
_ga_*Google AnalyticsMaintains session state2 years
_gidGoogle AnalyticsDistinguishes users24 hours

4.3 Functional Cookies

These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, more personalised features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Cookie NamePurposeDuration
themeRemembers your light/dark mode preference1 year
languageStores your language preference1 year

4.4 Marketing & Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies remember that you have visited our website and this information may be shared with advertising partners.

Cookie NameProviderPurposeDuration
_gcl_auGoogle AdsConversion tracking90 days
_fbpMeta (Facebook)Tracks visits across websites for advertising90 days
li_sugrLinkedInBrowser identifier for LinkedIn advertising90 days

5. Similar Technologies

In addition to cookies, we may use other similar technologies:

  • Web Beacons (Pixel Tags): Small graphic images embedded in emails or web pages that track whether content has been accessed or viewed.
  • Local Storage: Allows websites to store data locally on your device, similar to cookies but with larger storage capacity.
  • Session Storage: Similar to local storage but data is cleared when you close your browser tab.

6. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in several ways:

Cookie Consent Banner

When you first visit our website, you can set your preferences using our cookie consent banner. You can change these preferences at any time by clicking the "Cookie Settings" link in our website footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Third-Party Opt-Out Tools

You can also opt out of targeted advertising through the following services:

  • Network Advertising Initiative Opt-Out
  • Your Online Choices (EU/UK)
  • Google Analytics Opt-Out Browser Add-on

7. Impact of Disabling Cookies

Please note that if you choose to block or delete cookies, some features of our website may not function correctly. Essential cookies cannot be disabled as they are required for the website to function. Disabling other cookies may affect your experience, including:

  • Your preferences may not be remembered between visits
  • You may see less relevant advertising content
  • Some interactive features may not work properly
  • We may be unable to improve our website based on usage data

8. Third-Party Cookies

Some cookies on our website are placed by third parties. We do not control these cookies and you should refer to the relevant third party's privacy policy for more information:

  • Google Privacy Policy
  • Meta (Facebook) Privacy Policy
  • LinkedIn Privacy Policy

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@swiftcase.co.uk

Post: SwiftCase, Whitfield Business Hub, 188-200 Pensby Road, Heswall, Wirral, CH60 7RJ, UK

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. You can contact the ICO at ico.org.uk.