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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

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The screenshots on this page are SwiftCase's own screens, filled with made-up firms, cases and people, so no client's data is on show.

© 2026 SwiftCase. All rights reserved.

TrustedbyUKservicebusinesses.
Fromstartupstoenterprises.

Insurance brokers, law firms, NHS services, and professional services teams use SwiftCase to automate operations and scale without adding headcount.

See Case StudiesBook a Discovery Call
11.8M+
Cases Processed
Across all customers
10
Years
In production, since 2016
40,000+
Users
Including portal and API users
4.6–4.8
Review Ratings
Capterra 4.6, G2 4.8

Industries We Serve

Different industries. One platform.

An insurer's own view of the cases it has sent: open, sent this month and completed.An insurer's own view of the cases it has sent: open, sent this month and completed.

Insurance & Claims

Brokers, MGAs, loss adjusters, and claims administrators

The first page of a medico-legal report for a road traffic claim.

Legal Services

Law firms, possession services, and compliance teams

The first page of a 72-hour heart monitoring report.

Healthcare

NHS partnerships, diagnostics, and patient pathways

The first page of a chartered surveyor's RICS Level 3 home survey.

Property & Surveying

Chartered surveyors, valuations, and land management

A carbon consultancy's engagements by stage, each one on track.A carbon consultancy's engagements by stage, each one on track.

Professional Services

Consultancies, operations teams, and service providers

The first page of a vehicle engineer's report on a total loss.

Automotive

Expert witnesses, diagnostics, and vehicle assessment

Messages arriving, each one already opened as a case with its task number.Messages arriving, each one already opened as a case with its task number.

Contact Centres

Inbound operations, triage, and customer service

The first page of a company's carbon footprint report, with total emissions down on the year.

Sustainability

Carbon accounting, ESG reporting, and compliance

Chasers and escalations written as rules anyone can read, with who set each one up.Chasers and escalations written as rules anyone can read, with who set each one up.

Technology

Operations hubs, system integration, and automation

Case Studies

Real businesses. Real results.

Automotive Experts

Automotive

An automotive expert witness firm whose product is the report: 1.75M+ cases, turned round in an average of three days.

1.75M+
Cases Processed
2,300+
Expert Engineers
3 days
Avg. Completion
Read Case Study

Trauma Patient Support Service

Healthcare

An NHS-partnered service coordinating care for trauma patients across 11 Major Trauma Centres.

50,700+
Patient Cases
11
Trauma Centres
1,386
Active Users
Read Case Study

Rural Chartered Surveyors

Property

A rural chartered practice whose valuations and subsidy applications have to be right first time.

4,600+
Cases Managed
22
Active Workflows
2,400+
Active Users
Read Case Study

Carbon Accounting Platform

Professional Services

A consultancy that built its own carbon accounting product on SwiftCase, every figure traceable to its source.

57
Calculation Workflows
15
Scope 3 Categories
2,900+
Emission Source Types
Read Case Study

Vehicle Diagnostics Processing

Automotive

OEM diagnostic reports from 16+ manufacturer systems, read and classified automatically into a standard deliverable.

37,700+
Reports Processed
16+
OEM Systems
5.4 days
Avg. Processing
Read Case Study

Landlord Possession Services

Legal Services

Possession proceedings run end to end, from compliance checks to enforcement, for 590+ landlord clients.

6
Legal Workflows
25+
Document Templates
590+
Landlord Clients
Read Case Study

Diagnostic Testing Provider

Healthcare

A UK-wide testing provider, from sample collection nationwide to an accredited result on every case.

76,400+
Cases Processed
19,300+
Cases This Year
13,200+
Active Users
Read Case Study

Software Company Operations Hub

Technology

A technology company running its own operations through one hub that joins 10+ systems.

10,500+
Automated Tasks
10+
Systems Integrated
8,800+
Renewals Tracked
Read Case Study

Specialist Insurance Broker

Insurance & Claims

A specialist broker running taxi, car, fleet and commercial vehicle cover, with premium finance inside the same workflows.

11.8M+
Cases Processed
676K+
Active Users
384
Workflows
Read Case Study

Testimonials

What our customers say.

“The premium per user for this system is worth every penny just for the support you receive. I wish that every system provider I deal with daily were even a fraction of Swiftcase. The system is a self-management, once you know how to use the system then you can run, getting your business as automated as possible.”
Anthony · IT Team Leader · Insurance
“The software itself is amazing for time management and passing files to members of the team to action a task. We've gone from one physical file passed between team members to a virtual file accessible to all team members at any stage in the process. The support from the developers has been second to none.”
Tom · Marketing Manager · Financial Services
“The level of service we have received in getting the product set up for our use has been exceptional. It has been tailored completely to our needs with great attention to detail and excellent customer support.”
Kristina · Office Manager · Food & Beverages
“The software has significantly enabled a focus on quality and consistency. It saves me time and means I am more efficient. Good company and good people - great product.”
Andrew Mark · Director · Real Estate
“Excellent case management system that helps keep all cases clear, organised and makes the day to day task a lot easier to manage. I love how clearly laid out SwiftCase is making it almost elementary to operate from case to case.”
Benn · In-House Query Consultant · Legal Services
“The customisable workflows have been invaluable to our business. We could not run our business without this software.”
Jonathan · Managing Director · Financial Services
“I have found SwiftCase to be very adaptable. Anything that we have come up with as a requirement for the software to do our business needs have been met on every occasion.”
James · Systems Analyst · Insurance
“We upgraded to SwiftCase from our own previous case management system. The system is simple to use and I can't think of a better system for us to use. Users are assigned skills and accountability depending on their job role.”
Niki · Reports and Quality Control Team Leader · Legal Services
“A great software product that is easy to use and provides a fast and efficient workflow. The way you can adapt it to your needs as a company is excellent.”
Leon · Consultant Field Engineer · Insurance
“Has given our company a significant edge over the competition. We like the relatively simple and clean approach meaning we can automate much of our work.”
Nik · Managing Director · Business Services

Independent Reviews

Rated by independent review platforms.

4.6
Capterra
Read Reviews
4.8
G2
Read Reviews

Trust & Security

Enterprise-grade credentials.

Cyber Essentials Certified
GDPR Compliant
UK Data Centres
UK-Based Support
100% UK Company

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