SwiftCase isn't a template you have to work around. These are the core features that power operations across insurance, legal, healthcare, property and professional services, configured for how you work.
These aren't features bolted on as afterthoughts. They're the foundation of every SwiftCase implementation, tested across millions of cases.
Whether you're processing insurance claims, managing patient journeys, or handling legal proceedings: these outcomes are universal.
Automotive Experts processes 1,000+ cases daily with the same team. Across the platform, 11.8M+ cases and counting. SwiftCase handles the volume.
Contract renewals, document generation, compliance checks: all automated. One technology company joined 10+ systems into one operations hub.
Every industry has regulations. AML for legal, FCA for insurance, patient confidentiality for healthcare. The checks go into the workflow, so they happen on each case.
Clients, partners, engineers, staff: 40,000+ users across our platform see exactly what they need. No more email chains or spreadsheet updates.
Same features. Different configurations. Each industry solution is built on these core features, tuned for how that industry works.
Quick answers about SwiftCase capabilities.
SwiftCase goes well beyond simple workflow automation. The platform includes automated contract renewal tracking with multi-stage reminder sequences, multi-party collaboration through role-based portals, built-in compliance and audit management for regulated industries, and high-volume case processing that handles over a thousand cases a day at one firm, with intelligent routing, SLA tracking, and queue management.
Yes. SwiftCase is built for regulated environments. You build the checkpoints your regulator expects into the workflow, such as FCA rules in insurance, AML checks in legal or patient confidentiality in healthcare. Actions are logged to an audit trail with more than 100 event types, and SwiftCase is hosted in UK data centres.
SwiftCase provides role-based portals that give each party exactly the access they need. Clients, partners, engineers, and external stakeholders can all interact with cases through controlled views. The platform has more than 40,000 users, counting staff, portal and API users, working from the same cases instead of email chains or spreadsheet updates.
SwiftCase is used across insurance, healthcare, legal, property, automotive, sustainability, and professional services. Each industry benefits from the same core capabilities configured differently: insurance brokers process millions of claims, legal firms manage complex multi-party proceedings, healthcare providers coordinate patient journeys, and property companies track surveys and compliance.
SwiftCase is proven at scale. One client processes over 1,000 cases a day using automated event processing, intelligent queue management, and SLA tracking. The platform has handled more than 11.8 million cases across its client base with real-time analytics and workflow automation that eliminates manual bottlenecks as volume grows.
We'll show you how these features work for your specific use case. No generic demos: we'll configure for your industry.
