Expert witness assessments. AI-powered diagnostic processing. Field engineer coordination. One platform for automotive service providers handling vehicle inspections, assessments, and insurance claims support.
Best for:
Expert witness firms, diagnostic providers, and automotive claims services
Real Results
“The premium per user for this system is worth every penny just for the support you receive. I wish that every system provider I deal with daily were even a fraction of Swiftcase. The system is a self-management, once you know how to use the system then you can run, getting your business as automated as possible.”
“I have found SwiftCase to be very adaptable. Anything that we have come up with as a requirement for the software to do our business needs have been met on every occasion.”
“A great software product that is easy to use and provides a fast and efficient workflow. The way you can adapt it to your needs as a company is excellent.”
From expert witness assessments to AI-powered diagnostic processing: SwiftCase handles the workflows that automotive service providers need to deliver fast, accurate, and compliant services.
Manage expert engineer instructions from assignment through inspection to report delivery.
AI-powered classification and processing of OEM diagnostic reports from 16+ manufacturer systems.
Schedule and track vehicle inspections with mobile field data capture and photo documentation.
Template-based report generation for assessments, valuations, and expert opinions.
Track court deadlines, manage litigation bundles, and coordinate with solicitors and barristers.
Assign instructions to engineers based on location, expertise, and availability.
Not a generic workflow tool. SwiftCase includes the specific capabilities that automotive expert witness firms and diagnostic providers need: engineer network management, OEM system classification, and claims integration.
From instruction receipt through inspection, report writing, and delivery. Every stage tracked with automated progression.
Manage 2,300+ field engineers with skills tracking, availability, and geographic coverage.
OpenAI-powered classification of diagnostic reports, identifying OEM system type and extracting key data.
Process and generate reports in multiple languages for international operations.
Track turnaround times, escalate approaching deadlines, and maintain service level compliance.
Engineer productivity, turnaround times, and quality metrics. OLAP pivot tables for deep analysis.
Modern vehicles generate complex diagnostic data from manufacturer-specific systems. SwiftCase automatically classifies incoming reports, extracts key data using AI, and generates standardised outputs for claims platforms.
Plus additional OEM systems and aftermarket diagnostic tools
Handle instruction intake, provide status updates, and notify engineers: all automated with AI agents that have access to your case data and engineer network.
AI agents capture new instructions via chat, gathering vehicle details, location, and requirements.
Automated updates to instructing parties on inspection progress and report availability.
SMS and app notifications to field engineers about new assignments and scheduling changes.
“I need an expert inspection for a 2022 BMW 3 Series. Location is Manchester.”
“I can arrange that. Could you provide the registration number and the nature of the assessment needed (accident damage, mechanical fault, etc.)?”
“AB22 XYZ. It's for accident damage assessment.”
See how automotive service providers are using SwiftCase
A UK-wide independent automotive expert witness firm processing 1.75M+ cases with 2,300+ field engineers and 3-day average completion times.
AI-powered processing of OEM diagnostic reports from 16+ manufacturer systems with standardised output for insurance claims platforms.
Expert witness work demands complete audit trails. SwiftCase logs every action, every communication, and every decision:ready for disclosure and court proceedings.
Explore specific workflow automations built for automotive operations.
No pitch decks. No pressure. Just a straight conversation about what you need and whether SwiftCase is the right fit for your expert witness or diagnostics business.
