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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

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30-Day Pilot Programme

Proveitononeworkflow.
Thendecidetherest.

A 30-day, fixed-scope, reversible pilot for UK operations leaders under pressure. We take the single process that is costing you the most, automate it end-to-end, run it in parallel with your current way of working, and show you the numbers. Then you decide.

Book a Pilot Scoping CallSee Firms Who Started This Way

UK-hosted. Cyber Essentials certified. No procurement form required to talk.

Why a pilot

Because betting your reputation on a full rollout is a bad first move

The ops leaders who get operational software right almost never buy it outright on first contact. They prove it small, on a workflow whose success they can measure, before taking it to their board. This pilot is built around that reality.

One workflow, not your whole operation

Pick the single process that is costing you the most right now : new-business onboarding, claims intake, appointment scheduling, compliance sign-off. We automate that one end-to-end. Everything else stays exactly where it is.

30 days from kick-off to live

Week 1 we map your process with your team. Week 2 we build it. Week 3 you run it in parallel with your existing way of working. Week 4 you measure the difference and decide.

Fixed scope, fixed price

You know up-front what the pilot covers, what it costs, and what the pass/fail looks like. No open-ended consulting. No scope creep. No six-figure commitment to find out whether it works.

Reversible by design

Your data stays yours. Your existing systems keep running. If the pilot does not hit the numbers we agreed, you walk away with the process map, the documented workflow and zero lock-in. We would rather you know now than fight it later.

Who this is for

Four signals this pilot is aimed at you

If you recognise more than one of these, you are the person we built this for. If none of them sound like you, a demo is probably a better starting point.

You are the one accountable

A new COO, operations director, head of claims, practice manager, or programme lead whose job security depends on this working. You do not need another vendor. You need cover and proof.

Something is already broken

Volume has outgrown the process. A regulator has changed the rules. A key person has left and the tribal knowledge left with them. The spreadsheet is held together with VLOOKUPs and prayer.

You cannot stop the business to fix it

Every week of slow admin costs margin, customers, or compliance risk. But you also cannot take your team off the phones for a six-month implementation. You need something that works around the current operation.

You need something you can defend internally

Your board, your partners or your insurer will ask hard questions. You need a deployment that has run at firms like yours, not a pitch deck. You want named references, not logos.

The 30 days

Four weeks. Four deliverables. One decision at the end.

Week 1

Discovery

Two half-day sessions with your team. We map the workflow exactly as it runs today, including the undocumented bits. You get the map whether or not you proceed.

Deliverable: Signed-off process map + measurable pass/fail criteria

Week 2

Build

We configure SwiftCase against the map. Schema, workflow, documents, integrations, permissions. Your ops lead sits with our implementer so they understand every decision.

Deliverable: Working pilot environment with your real data loaded

Week 3

Parallel run

Your team runs the new workflow alongside the old one on live cases. We measure cycle time, touchpoints, errors and handovers. The old process stays available as a safety net.

Deliverable: Before/after numbers on actual cases, not test data

Week 4

Decide

Formal readout with the numbers against the pass/fail criteria. Three options: roll forward to production, extend the pilot to a second workflow, or stop. Your call.

Deliverable: Decision pack : metrics, costs, next-phase scope

If it does not work

You still leave with something useful

A pilot that fails is still better than no data. Whatever you decide at the end of the thirty days, these go with you :

The documented process map, whether you proceed or not
The measured baseline for the workflow you piloted
Your data, exported in a format you can use elsewhere
No multi-year contract triggered by the pilot

Firms who started with one workflow

Every deployment in our case studies began here

The numbers below came years after one workflow, one decision, one measured result.

Specialist Insurance Broker

11.8M+ cases processed

Started with a single new-business onboarding workflow. 384 workflows five years later.

Read the case study

Automotive Experts

1.75M+ cases under management

Began with vehicle diagnostics intake. Now runs eight custom schemas across the operation.

Read the case study

Landlord Possession Services

25+ document templates automated

Piloted on a single possession-proceedings workflow. Rolled out across the legal practice.

Read the case study

Questions we get before the scoping call

The honest answers

What does the pilot cost?

Fixed fee, agreed in writing before we start. It is scoped to the single workflow you pick and sits well below a full implementation. We will give you the exact number on the discovery call once we know the workflow.

What happens to the data we put in during the pilot?

Your data stays yours. Hosted in the UK, Cyber Essentials certified infrastructure. If you do not roll forward, you get a full export and the environment is decommissioned.

Do you lock us into a long contract if we continue?

No. Production moves onto SwiftCase's standard terms : the same terms used by firms running 40,000+ users and eleven million cases. You see those terms before you sign the pilot.

What if the pilot does not meet the pass/fail criteria?

You walk away with the process map, the measured baseline, and the honest answer. We would rather you stop after 30 days than spend a year discovering it.

Can we run the pilot without involving IT?

Usually yes. The pilot is scoped to the one workflow, the data stays contained, and integrations are limited to what is strictly needed. We have run pilots inside firms whose core IT review cycle is six months.

How is this different from a free trial?

A trial gives you the software. A pilot gives you a working, configured workflow running your real cases, with your team trained and a measurable result. One is evaluation. The other is proof.

Start with the scoping call, not the software.

Thirty minutes. You describe the workflow that is causing the most pain right now. We tell you whether it fits a 30-day pilot and, if so, what the scope and fixed price would be. No slides. No procurement form. No pressure to proceed.

Book a Pilot Scoping CallEstimate Pilot Scope & Price

Prefer to build the internal case first? Use the Board Case Builder