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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

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The screenshots on this page are SwiftCase's own screens, filled with made-up firms, cases and people, so no client's data is on show.

© 2026 SwiftCase. All rights reserved.

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  2. Use Cases

UseCases
byIndustry

Explore workflow automations purpose-built for your industry. Each use case covers a specific operational challenge, from intake to resolution.

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Twenty comparable vehicle cases with their outcomes, repair estimates and pre-accident values.Twenty comparable vehicle cases with their outcomes, repair estimates and pre-accident values.

Insurance

10 workflows

Workflow automation for brokers, MGAs, claims administrators, and underwriting teams, from FNOL to settlement.

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Ambulatory ECG case showing its stages, comparable recordings and the referral and monitoring forms.Ambulatory ECG case showing its stages, comparable recordings and the referral and monitoring forms.

Healthcare

10 workflows

Patient pathway automation for NHS trusts, private clinics, diagnostic labs, and health service providers.

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Board of open medico-legal instructions by stage, with each claimant, injury and report due date on the card.Board of open medico-legal instructions by stage, with each claimant, injury and report due date on the card.

Legal

10 workflows

Matter management and compliance workflows for law firms, legal service providers, and in-house teams.

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Online booking page for a home survey and valuation, with the price, a description and a date and time picker.Online booking page for a home survey and valuation, with the price, a description and a date and time picker.

Property

10 workflows

Survey-to-report automation for chartered surveyors, property managers, and landlord service providers.

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Allocation explanation showing the engineer chosen, their skills, distance and rating, and three other candidates.Allocation explanation showing the engineer chosen, their skills, distance and rating, and three other candidates.

Automotive

10 workflows

Assessment and fleet workflows for vehicle inspection companies, dealership groups, and fleet managers.

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A board of carbon footprint engagements in columns from new to validating data, each card naming the client and standard.A board of carbon footprint engagements in columns from new to validating data, each card naming the client and standard.

Professional Services

10 workflows

Client operations automation for consultancies, managed service providers, and BPO firms.

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A carbon footprint report with total emissions, a scope breakdown, the largest sources and recommendations.

Sustainability

10 workflows

Carbon data and ESG reporting workflows for sustainability consultants and environmental compliance teams.

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Inbox of customer complaints forwarded by the company's divisions, each linked to a new complaint case.Inbox of customer complaints forwarded by the company's divisions, each linked to a new complaint case.

Contact Centre

10 workflows

Case handling and work allocation for contact centre operators and BPO providers, with Switchboard AI agents on the phone, texts and email.

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An email to the insurer drafted and waiting for approval, beside the insurer's original instruction.An email to the insurer drafted and waiting for approval, beside the insurer's original instruction.

Accident Management

10 workflows

End-to-end claim lifecycle automation for accident management companies, credit hire firms, and recovery operators.

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Don't see your workflow?

SwiftCase is a configurable platform. If your workflow isn't listed here, we can still build it. Book a discovery call to discuss your specific requirements.

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