Skip to main content
SwiftCase
PlatformSwitchboardFeaturesSolutionsCase StudiesFree ToolsPricingAbout
Book a Demo
SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

Platform

  • Platform Overview
  • Workflow Engine
  • Case Management
  • CRM
  • Document Generation
  • Data Model
  • Integrations
  • Analytics

Switchboard

  • Switchboard Overview
  • Voice AI
  • Chat
  • Email
  • SMS
  • WhatsApp

Features

  • All Features
  • High-Volume Operations
  • Multi-Party Collaboration
  • Contract Renewals
  • Compliance & Audit
  • Pricing
  • Case Studies
  • Customers
  • Why SwiftCase

Company

  • About
  • Our Team
  • Adam Sykes
  • Nik Ellis
  • Implementation
  • 30-Day Pilot
  • Operations Pressure Map
  • For Your Role
  • Peer Clusters
  • Engineering
  • Careers
  • Partners
  • Press
  • Research
  • Tech Radar
  • Blog
  • Contact

Resources

  • Use Cases
  • Software
  • ROI Calculator
  • Pressure Diagnostic
  • Pilot Scope Estimator
  • Board Case Builder
  • Free Tools
  • Guides & Templates
  • FAQ
  • Compare
  • Glossary
  • Best Practices
  • Changelog
  • Help Centre

Legal

  • Privacy
  • Terms
  • Cookies
  • Accessibility

Stay in the loop

Cyber Essentials CertifiedGDPR CompliantUK Data CentresISO 27001 Standards

© 2026 SwiftCase. All rights reserved.

  1. Home
  2. Features
  3. Compliance & Audit Management

Compliancebydefault.
Notanafterthought.

Every regulated industry needs audit trails. Legal needs AML verification. Insurance needs FCA compliance. Healthcare needs patient confidentiality. SwiftCase logs 154+ event types automatically:compliance built into every action.

Book a DemoSecurity & Compliance
154+
Event Types Logged
Complete audit trail
100%
Actions Tracked
Nothing goes unrecorded
Built-in
Compliance Gates
Not an afterthought
Instant
Report Generation
Audit-ready exports

The Problem

Regulators don't accept “I forgot”

Missed deadlines. Undocumented decisions. Lost audit trails. Manual compliance checking that gets skipped when things get busy. When the regulator comes calling, “we usually do that” isn't good enough.

No audit trail

Actions happen but nobody knows who did what when.

Missed deadlines

Court dates, notice periods, response times:all tracked manually.

Compliance theatre

Checklists exist but get skipped. Verification is optional.

Automatic Logging

Events logged automatically

Case created
Status changed
Document uploaded
Document generated
Email sent
Note added
Field modified
User assigned
Deadline set
Approval granted
Workflow triggered
Integration called

Plus 142 more event types. Every action creates an audit record. No configuration required.

Compliance built into every workflow

Not a separate compliance module. Compliance checkpoints, audit logging, and deadline tracking are built into the platform itself.

Pre-Flight Checks

Mandatory compliance checkpoints before cases progress. AML verification, conflict checks, document validation:built into the workflow.

Deadline Management

Legal notice periods, court deadlines, response times:all tracked with automatic escalations before breaches.

Complete Audit Trail

Every action logged. Every change tracked. Every user accountable. 154+ event types recorded automatically.

Role-Based Access

Fine-grained permissions at field level. Users only see and modify what they're authorised to access.

Data Retention

Configurable retention policies. Automatic archiving. GDPR-compliant data handling built in.

Regulatory Reports

Generate compliance reports on demand. FCA, ISO, professional body requirements:documented and exportable.

Every regulated industry covered

Different industries, different regulations. Same compliance infrastructure. Configured for your specific requirements.

Legal Services

Compliance requirements:

AML verification on all clients
Conflict of interest checking
Court deadline compliance
Document signing and witnessing
Professional indemnity records

Example: Landlord possession services run AML checks before any proceeding, track all notice periods, and maintain complete case history for litigation.

Insurance

Compliance requirements:

FCA compliance requirements
Claims handling deadlines
Document validation (NCD, licences)
Premium finance regulations
Treating Customers Fairly (TCF)

Example: Insurance brokers process 11.8M+ cases with built-in compliance at every stage:document validation, deadline tracking, and FCA-ready audit trails.

Healthcare

Compliance requirements:

Patient confidentiality
ISO 9001, 14001, 27001 certifications
Chain of custody for samples
Clinical governance
Accreditation renewals

Example: Diagnostic testing provider maintains ISO certifications across 76,400+ cases with complete chain of custody documentation.

Automotive Expert Witness

Compliance requirements:

GTA/CPR report standards
Expert qualification records
Evidence chain of custody
Court disclosure requirements
Professional body compliance

Example: Automotive experts deliver court-ready documentation across 1.75M+ cases with full audit trails for litigation.

Security & certifications

Compliance requires secure infrastructure. SwiftCase is Cyber Essentials certified, UK-hosted, and GDPR compliant by design.

Cyber Essentials
Certified
UK Data Centres
Your data stays here
GDPR Compliant
By design
RBAC
Fine-grained access

See compliance in action

We'll show you the audit trails, the compliance checkpoints, and the deadline tracking:configured for your regulatory requirements.

Book a DemoView All Capabilities