For the person accountable

Pick the role that matches your pressure

Operational pressure lands differently depending on whose neck it is on. These are role-specific readouts for the four people who most often own the change: new COOs, operations directors, compliance directors, finance directors.

List of automation rules across six firms, such as chasing client data after five working days, with who created each.

For new COOs

For New COOs

You are the change. The board wants proof of that inside 90 days.

Read the playbook

Allocation explanation showing the engineer chosen, their skills, distance and rating, and three other candidates.

For operations directors

For Operations Directors

Growth has broken the system you had.

Read the playbook

Case timeline with each event in order, the expected next stage and time to completion.

For compliance directors

For Compliance Directors

Compliance burden has outrun the process you inherited.

Read the playbook

An invoice to an insurer for a physical inspection, with the references, net, VAT and total due.

For finance directors

For Finance Directors

Margin has made operational inefficiency visible.

Read the playbook

Not sure which of these you are? Run the diagnostic.

Take the diagnostic