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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

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Cyber Essentials CertifiedGDPR CompliantUK Data Centres

The screenshots on this page are SwiftCase's own screens, filled with made-up firms, cases and people, so no client's data is on show.

© 2026 SwiftCase. All rights reserved.

For compliance directors

Regulators,auditorsandinsurersstoppedaccepting'IthinkIgotthatapproval'.
Evidencenowhastoliveintheworkflow,notnexttoit.

Consumer Duty, operational resilience, data retention, CQC, BSR, FCA reviews: the rules got stricter and the evidence bar got higher at the same time. The risk is not what you know. It is what you cannot prove on demand.

Take the 2-min diagnosticSee the 30-day pilot

The evidence bar moved. Your process has to.

Compliance burden has outrun the process you inherited.

If this is you

  • Accountable for an audit trail that currently lives across email, shared drives and people
  • Facing a regulator or insurer review with assembly work you cannot afford to repeat
  • Managing a compliance headcount growing faster than the revenue it supports
  • Being asked by the board for assurance reports that do not currently exist

What the board is asking

  • If the regulator came tomorrow, are we ready?
  • Can we produce the evidence inside an hour?
  • Why is the compliance team still growing?
  • What is our residual risk on the workflows we have not fixed?

The quiet costs

What this pressure actually costs you

Assembly work is a fragility signal

If your team has to manually assemble the audit trail every time someone asks, the trail is not durable. It is a performance you do once per request.

Email is not a system of record

Sign-offs in email or Teams are not defensible to a regulator, are not discoverable at scale, and evaporate when a person leaves.

Compliance burden compounds quietly

Each regulatory change adds a workaround. Workarounds accrete. By the time anyone notices, the overhead has doubled and the risk surface has widened.

Screenshots

Proof of who did what, without anyone assembling it

The sun and moon switch a screen between light and dark, and a click opens it full size.

See all 77 screens in the product tour
The case history in order, with the automatic steps marked.Calderwick Assessors, vehicle damage assessment
Permissions written in plain English, with a summary of what each person can do.
Complaints close to missing their deadline are easy to spot.Sallowmere Home Services, complaints handling

A 90-day path

What shipping inside a quarter looks like

Weeks 1–2

Map the single highest-risk sign-off point end-to-end. Identify every piece of evidence the regulator or auditor would ask for, and where it currently lives.

Weeks 3–4

Scope a 30-day pilot to move that sign-off into a workflow with a live audit trail.

Weeks 5–8

Build and parallel-run. Produce a full audit trail on the parallel cases. Demonstrate time-to-evidence reduction at the readout.

Who already did it

Named UK peers in the same trigger pattern

Diagnostic Testing Provider

76,400+ cases with a full audit trail and chain of custody tracking.

Read the case study

Landlord Possession Services

25+ document templates, with an audit trail across the legal process.

Read the case study

Specialist Insurance Broker

Role-based access for staff, clients and client staff, with a full audit trail across 11.8M+ cases.

Read the case study

Where to start

The pilot, built for this role

A 30-day pilot on your highest-risk sign-off delivers an auditable workflow, hosted in UK data centres, with an audit trail from day one. If the readout passes, the same pattern extends to the next point of exposure.

See how the pilot worksScope a pilot for your workflow

The objections we hear

The honest answers

Will the pilot itself need a compliance review?

Often not. The pilot runs in parallel with the existing process, on a scoped dataset, hosted in UK data centres by a Cyber Essentials certified supplier. Scoping it to a single workflow with constrained data keeps any review small.

Where does the audit trail live?

In SwiftCase's audit log. Actions, approvals, document versions and user changes are timestamped and attributed to a named user, and the log can be exported when your auditor asks for it.

What about data sovereignty?

Hosted in UK data centres (AWS London). Where AI features are used, the AI provider processes the text it is given. Details at /platform/uk-data-sovereignty.

The next step is a thirty-minute scoping call.

Or build the internal case first. Or run the diagnostic. All three are useful. Pick whichever is next for you.

Book a scoping callBuild the internal case