Most software comes with a list of integrations and a roadmap for everything else. With SwiftCase, if it has an API it connects, and your own team can set it up without waiting for ours. Invoices reach Xero, documents go out for signing, addresses get checked, and nobody re-keys a thing. The same is true of the AI: when a better model comes along, you get it without a migration.
Pre-Built Integrations
Common integrations that work out of the box. Configure credentials, map fields, start syncing.
Don't see your tool? Connect to any REST API with the configurable integration system.
Authentication
Whatever authentication your API requires, we support it. OAuth, tokens, signatures - properly implemented.
Industry standard for modern APIs. Secure token-based authentication with refresh handling.
Legacy OAuth support for older APIs that haven't upgraded.
Username and password authentication for simple APIs.
API key or token-based access. Simple and widely supported.
Connect to AWS services with proper request signing.
Challenge-response authentication for legacy systems.
HTTP MAC authentication for APIs that require it.
Capabilities
A new connection gets set up in the interface rather than built by a developer and shipped in a release, so if it has an API, it connects.
Receive data from external systems. Stripe payment received? DocuSign signed? Trigger workflows automatically.
Map API response fields to your task fields. Extract the data you need, ignore what you don't.
Full request and response logging for debugging. See exactly what was sent and received.
Automatic retries on failure with exponential backoff. Integrations that handle temporary outages gracefully.
Configurable error responses. Alert on failure, retry, or fall back to manual processing.
Use Cases
Configurable API System
No pre-built integration for your system? No problem. Configure any REST API through the UI. Define endpoints, headers, authentication, and response mapping - no developers required.
Bring your integration wishlist. We'll show you how SwiftCase connects to your existing systems - and what that eliminates from your workload.