Pricing
Unlimited users on all plans. Every customer gets dedicated onboarding and configuration support. We build the system around your processes, not the other way around.
Not sure which plan? Take the quiz
On every plan
Every plan includes AI, from the first tier up. It's useful on the first morning, and it gets better every week just from your team doing their jobs, until it's drawing on everything your firm has ever handled.
Day one
It reads your paperwork and fills in your fields from the first case, before there's any history for it to learn from, so there's no training period to sit through.
As you work
Every case your team closes, every draft they correct and every decision they make adds to the record, so the work you were doing anyway is what teaches it and nobody has to feed it anything.
When it earns it
Once there's enough history, a model built on your own firm's record takes over, which is something no off-the-shelf tool has and no new starter can bring with them. Nothing gets switched on until it's been checked against what really happened.
No per-seat pricing. Add your whole team.
Real people who answer when you call. No offshore queues.
Cyber Essentials certified. UK data centres. Full GDPR compliance.
Dedicated onboarding. We configure it to your processes.
For small teams getting started with workflow automation
For teams ready to automate complex processes
For operations teams who need a test environment
For scaling businesses that need insights and faster support
For high-volume operations requiring performance
For organisations with specific compliance needs
Not ready to choose a plan?
One workflow, the one costing you the most, run on SwiftCase with your own cases for 30 days. The scope and the price are fixed before we start, so there is nothing to negotiate afterwards, and at the end you have the numbers to decide with. Most pilots land between £7,500 and £35,000 depending on scope; the estimator shows you where yours would sit.
“The premium per user for this system is worth every penny just for the support you receive. I wish that every system provider I deal with daily were even a fraction of Swiftcase. The system is a self-management, once you know how to use the system then you can run, getting your business as automated as possible.”
“The software itself is amazing for time management and passing files to members of the team to action a task. We've gone from one physical file passed between team members to a virtual file accessible to all team members at any stage in the process. The support from the developers has been second to none.”
“The customisable workflows have been invaluable to our business. We could not run our business without this software.”
Simple metering. No surprises. We review usage with you quarterly.
Inbound emails processed by SwiftCase. Emails that trigger workflows, get logged to cases, or are handled by AI extraction.
Doesn't count: Outbound emails, internal notifications
Automation executions - status changes, sending notifications, generating documents, API calls, and other workflow actions.
Doesn't count: Viewing data, running reports, manual edits
Implementation
SwiftCase isn't a template you adapt to. We build the system around your processes - your workflows, your terminology, your way of working. That's why every plan includes implementation.
Typical timeline: 4-8 weeks from kickoff to go-live. No IT resources or developers required on your side.
Add-on
AI agents for voice, chat, WhatsApp, SMS, and email
Add intelligent AI agents that handle customer contact across every channel - then take action in SwiftCase automatically.
Inbound/outbound calls with natural AI voices
Web chat widget with real-time AI responses
WhatsApp Business API integration
All channels unified in one agent
Switchboard pricing is usage-based (minutes, messages) and quoted separately.Talk to us about your volume.
Dedicated environments. Data residency. Custom SLAs. If you need something beyond our standard plans, we'll scope it properly and give you an honest quote.
