Manage bodyshop operations from job booking to vehicle handback with workflows that track repairs, parts, labour, and customer communications in one place.
Bodyshop managers battle with whiteboard job planners, manual parts ordering, and a constant stream of phone calls from customers wanting updates. Without a digital workflow, repair jobs are delayed, capacity is poorly utilised, and profit margins erode as hidden costs accumulate.
Physical job boards provide no real-time visibility and cannot be accessed remotely, making capacity planning guesswork.
Workshop controllers spend hours chasing technicians for progress updates because there is no centralised status tracking.
Customers phone the bodyshop repeatedly for updates, tying up staff who should be managing repairs.
Without real-time labour and parts cost tracking, jobs exceed estimates without anyone noticing until invoicing.
Purpose-built capabilities — not generic templates you have to work around.
A drag-and-drop job planner replaces whiteboards, showing every repair's status, assigned technician, and expected completion date.
Technicians clock on and off jobs digitally, giving managers real-time visibility into labour hours versus estimates.
Parts requirements are identified during damage assessment and ordered through the integrated procurement workflow, with delivery tracked against the job.
Customers receive automated SMS or email notifications when their vehicle reaches key milestones — booked in, parts received, in paint, ready for collection.
Real-time cost tracking compares actual labour, parts, and paint costs against the original estimate, flagging potential overruns early.
A new repair job is created from an insurer instruction, customer booking, or internal referral, with damage details and estimated costs.
Required parts are identified from the damage report and ordered through the procurement workflow, with delivery dates tracked.
The job progresses through configurable stages — strip and assess, panel repair, preparation, paint, reassembly, and quality check.
A final quality check ensures all repairs meet standards before the vehicle is released. Any defects are flagged for rework.
The customer is notified that their vehicle is ready, and collection is arranged. Final invoicing is triggered automatically.
Try these tools to assess and improve your operations.
Yes. The repair workflow stages are fully configurable — you can add, remove, or reorder stages to match your bodyshop's exact process.
SwiftCase supports integration with major insurer and claims management platforms, enabling automated job creation, status updates, and invoicing.
Paint consumption can be logged per job using configurable material tracking, helping you monitor waste, manage stock levels, and improve costing accuracy.
Courtesy vehicle allocation can be built into the booking workflow, tracking availability, assignment, and return dates alongside the repair job.
Replace whiteboards and phone calls with automated workflows — book a SwiftCase demo for your bodyshop.
