Skip to main content
SwiftCase
PlatformSwitchboardSolutionsCase StudiesPricingAboutContact
Book a Demo
SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

Product

  • Platform
  • Switchboard
  • Pricing
  • Case Studies

Compare

  • vs Salesforce
  • vs ServiceNow
  • vs HubSpot
  • vs Zendesk
  • vs Jira
  • All Comparisons

Company

  • About
  • Careers
  • Partners
  • Press
  • Blog
  • Contact

Resources

  • Guides & Templates
  • FAQ
  • Help Centre
  • Glossary
  • Book a Demo

Legal

  • Privacy
  • Terms
  • Cookies
  • Accessibility
Cyber Essentials CertifiedGDPR CompliantUK Data CentresISO 27001 Standards

© 2025 SwiftCase. All rights reserved.

Back to Blog
Business

Moving Rules - Questions Answered

The Questions Answered Moving Rule will automatically move the Task to a specified status once questions are answered. You can even specify answers to these questions, so the status change will onl...

Dr. Adam Sykes

Dr. Adam Sykes

Founder & CEO

June 7, 2024
2 min read
Moving Rules - Questions Answered

TheQuestions AnsweredMoving Rule will automatically move the Task to a specified status once questions are answered. You can even specify answers to these questions, so the status change will only trigger after the required answer is submitted.

Adding a Questions Answered Moving Rule

Click the Moving Rules tab on the Status to which you want to add the moving rule.

Drag and drop theQuestions Answeredmoving rule into the blank space on the right.

In the Move to box, select the status you want to move to after the question(s) is answered.

In theQuestionbox, add a question(s) that you want to trigger the status change. You can specify the answer by checking theSpecify Answerbox and adding the answer into theAnswerbox. The status will only move once a User has input that specific answer.

You can add more than one Question by clicking the Add Question button on the bottom right of the status panel.

SwiftCase platform screenshot

Note:

The Questions must have been created in the current status for which you are making the moving rules.


Ready to automate your workflows?

SwiftCase helps operations teams streamline their processes with powerful workflow automation, case management, and AI-powered communication tools.

Book a demo | View pricing | Explore the platform

About the Author

Dr. Adam Sykes
Dr. Adam Sykes

Founder & CEO

Help to Grow: Digital Approved Vendor

Founder & CEO of SwiftCase. PhD in Computational Chemistry. 35+ years programming experience.

View all articles by Adam →

Want to read more?

Check out our other articles on workflow automation and business efficiency.

View All Articles