Accessibility Statement

Our Commitment

SwiftCase is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of ability.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

We also strive to comply with the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Accessibility Features

We have implemented the following features to make our website more accessible:

• Semantic HTML: We use proper HTML elements to ensure content is structured logically and can be interpreted by assistive technologies.
• Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard alone.
• Focus Indicators: Visible focus states are provided for all interactive elements to help keyboard users navigate the site.
• Alt Text: All meaningful images include descriptive alternative text for screen reader users.
• Colour Contrast: We maintain sufficient colour contrast ratios between text and backgrounds to ensure readability.
• Resizable Text: Text can be resized up to 200% without loss of content or functionality.
• Dark Mode: A dark colour scheme is available to reduce eye strain and accommodate user preferences.
• Skip Links: Skip navigation links are provided to allow users to bypass repetitive content.
• Form Labels: All form inputs have associated labels to ensure they are accessible to screen readers.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes where appropriate to enhance accessibility of dynamic content.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (including NVDA, JAWS, and VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Browser accessibility extensions

Known Limitations

While we strive to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations and potential solutions:

• Third-party content: Some third-party content or embedded widgets may not be fully accessible. We are working with our partners to improve this.
• PDF documents: Some older PDF documents may not be fully accessible. We are working to remediate these documents and ensure all new PDFs meet accessibility standards.
• Complex visualisations: Some data visualisations may be difficult to interpret with assistive technologies. We provide text alternatives where possible.

Browser Compatibility

Our website is designed to work with the following browsers:

• Google Chrome (latest two versions)
• Mozilla Firefox (latest two versions)
• Apple Safari (latest two versions)
• Microsoft Edge (latest two versions)

For the best experience, we recommend using the latest version of your preferred browser with JavaScript enabled.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We try to respond to accessibility feedback within 5 business days and to resolve issues within 30 days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you're not happy with how we respond to your complaint, you can contact the EHRC.

Continuous Improvement

We are committed to continuously improving the accessibility of our website. We regularly review our site and remediate any issues identified. This statement will be updated as we make improvements and address any known issues.