Patient case management, referral coordination, appointment scheduling, and outcome tracking: one platform for healthcare operations. From referral to discharge, full visibility across the care pathway.
Best for:
Healthcare providers, diagnostic services, and patient support organisations managing 500+ cases/year
Real Results
“The level of service we have received in getting the product set up for our use has been exceptional. It has been tailored completely to our needs with great attention to detail and excellent customer support.”
“Excellent case management system that helps keep all cases clear, organised and makes the day to day task a lot easier to manage. I love how clearly laid out SwiftCase is making it almost elementary to operate from case to case.”
“We upgraded to SwiftCase from our own previous case management system. The system is simple to use and I can't think of a better system for us to use. Users are assigned skills and accountability depending on their job role.”
Stop managing patients in spreadsheets and email. SwiftCase brings case management, scheduling, and documentation together:with the compliance and audit trails healthcare organisations need.
Track patients from referral through treatment to discharge. Full visibility across the care pathway.
Manage appointments with provider availability. Automated reminders reduce no-shows.
Handle referrals between providers, specialists, and support services. Nothing gets lost in handoffs.
Template-based forms and reports. Generate documents from case data automatically.
Patients, providers, and support workers see what they need. Role-based access keeps data secure.
Track treatment outcomes and patient progress. Data for service improvement and reporting.
SwiftCase understands healthcare workflows:care pathways, multi-provider coordination, patient communication, and the compliance requirements that come with patient data.
Define care pathways as workflows. Trigger actions on status changes. Automate follow-ups and reminders.
Complete audit trail on every case. GDPR-ready documentation. Role-based access control.
Track response times and waiting periods. Alerts before targets are breached.
Track referral volumes, waiting times, and outcomes. OLAP pivot tables for real analysis.
Full history of every interaction. Internal notes, patient communications, provider updates.
Generate clinical reports, referral letters, and compliance documentation from case data.
Handle patient enquiries outside office hours. Send appointment reminders automatically. Triage referrals intelligently. Switchboard puts AI agents on every channel: with secure, verified access to patient information.
AI agents handle initial enquiries, capture patient details, and book appointments. 24/7 availability.
Incoming referrals classified by urgency and type. Key information extracted. Routed to the right team.
Automated SMS reminders reduce no-shows. Patients confirm or reschedule without calling.
Patients check appointment status via chat. Verified access to their information only.
“Reminder: Your appointment is tomorrow at 10:00am. Reply YES to confirm or RESCHEDULE to change.”
“RESCHEDULE”
“I can offer Thursday 16th at 2pm or Friday 17th at 9am. Which works better?”
From major trauma support to diagnostic testing, healthcare organisations trust SwiftCase to manage their patient operations.
NHS-partnered service providing bedside support to major trauma patients across 11 Major Trauma Centres.
UK-wide provider managing DNA testing, drug & alcohol screening, and occupational health medicals.
Healthcare operations need audit trails that stand up to scrutiny. SwiftCase logs every action, every access, every change:automatically. Your data stays in UK data centres.
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Yes. SwiftCase is used by NHS-partnered services including major trauma support across 11 trauma centres. The platform is GDPR compliant, Cyber Essentials certified, and hosted in UK data centres.
Yes. SwiftCase handles referral coordination between providers, specialists, and support services with automated routing, deadline tracking, and complete audit trails.
All data is stored in UK data centres. The platform includes role-based access control, complete audit logging of 154+ event types, and GDPR-compliant data handling.
No pitch decks. No pressure. Just a conversation about your needs and whether SwiftCase is the right fit.
