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Workflow automation for UK service businesses. Created in the UK.

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  3. Insurance

InsuranceUseCases
WorkflowAutomation

Workflow automation for brokers, MGAs, claims administrators, and underwriting teams, from FNOL to settlement.

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Insurance Solutions

10 workflow automations

Each workflow is purpose-built for insurance operations, not generic templates.

FNOL Automation

Capture first notification of loss from any channel, validate policy details in real time, and route claims to the right handler, all without manual re-keying.

Multi-Channel IntakeInstant Policy Lookup

Claims Triage Automation

Automatically score, segment, and prioritise incoming claims by complexity, value, and fraud indicators so your best handlers focus on the cases that matter most.

Rules-Based ScoringFraud Flagging

Policy Administration Automation

Automate mid-term adjustments, renewals, cancellations, and endorsement processing, reducing admin burden and improving broker response times.

MTA ProcessingRenewal Automation

Bordereaux Reporting

Automate the production, validation, and submission of premium and claims bordereaux, eliminating spreadsheet errors and meeting capacity provider deadlines every month.

Auto-ValidationDeadline Tracking

Premium Finance Reconciliation

Automatically reconcile premium finance instalment schedules against policy records and insurer statements, catching discrepancies before they become write-offs.

Auto-MatchingException Management

Claims Settlement Workflow

Structure the journey from reserve to payment with configurable approval chains, automated payment processing, and full FCA-compliant audit trails.

Approval ChainsPayment Automation

Insurance Document Generation

Auto-generate policy schedules, claim letters, renewal notices, and regulatory documents from structured data, eliminating manual drafting and formatting errors.

Template EngineRegulatory Compliance

MGA Workflow Automation

Manage the full MGA operating model, from binding authority compliance through underwriting workflow to capacity provider reporting, in a single connected platform.

Binding AuthorityCapacity Reporting

Insurance Complaints Management

Manage insurance complaints from receipt to resolution with structured workflows, regulatory deadline tracking, and FOS-ready case files, demonstrating Consumer Duty compliance at every step.

FCA ComplianceFOS-Ready Files

Delegated Authority Management

Track binding authority agreements, monitor coverholder performance, and maintain audit-ready compliance records, whether you are the delegating insurer or the coverholder.

Agreement TrackingPerformance Monitoring