Manage the full MGA operating model — from binding authority compliance through underwriting workflow to capacity provider reporting — in a single connected platform.
Managing General Agents operate in a unique space — underwriting on behalf of capacity providers, managing broker relationships, and satisfying regulatory obligations that span both the FCA and Lloyd's. Many MGAs run critical processes on spreadsheets and email because traditional policy admin systems are too rigid and expensive. This creates operational risk, limits growth, and makes audit preparation painful.
Coverholders must evidence compliance with the terms of their binding authority agreements — underwriting within agreed parameters, reporting accurately, and maintaining adequate controls.
Risk submissions arrive via email, are assessed informally, and decisions are recorded inconsistently. This makes it impossible to demonstrate underwriting discipline to capacity providers.
Each capacity provider requires different reporting formats, frequencies, and data granularity. Manual report production consumes senior underwriting time better spent on risk selection.
Lloyd's coverholder audits and capacity provider reviews require demonstrable controls. Assembling evidence from email, spreadsheets, and file notes takes weeks.
Purpose-built capabilities — not generic templates you have to work around.
A structured workflow for risk submission, assessment, referral, and decision — capturing the full underwriting rationale with every quote and bind.
Configure authority limits, risk appetite parameters, and aggregation caps per binding authority. The system prevents out-of-authority binds and flags referrals automatically.
Auto-generate premium, claims, and performance reports in each capacity provider's required format. Schedule automated delivery to meet every reporting deadline.
Maintain a complete, indexed record of every underwriting decision, policy transaction, and claim event. Prepare for coverholder audits in hours, not weeks.
Track submissions by broker, monitor hit ratios, and manage broker agreements. Give brokers portal access to submit risks and track quote progress.
Brokers submit risks via portal or email. The system captures structured data, attaches supporting documents, and creates a quotation workflow instance.
The underwriter reviews the risk against binding authority parameters. The system checks aggregation exposure, highlights referral triggers, and captures the assessment rationale.
Approved risks are quoted with terms generated from rating rules. On bind, policy documents are produced and the risk is recorded against the relevant binding authority.
MTAs, renewals, and claims are processed within connected workflows. All transactions feed automatically into capacity provider reports and bordereaux.
Automated reports are generated per capacity provider schedule. A permanent audit trail supports coverholder reviews, Lloyd's audits, and FCA supervision.
Try these tools to assess and improve your operations.
Yes. SwiftCase scales from early-stage MGAs writing a few hundred policies to established operations managing multiple binding authorities and thousands of live risks. Pricing is proportionate to your operational volume.
Yes. Each binding authority has its own configured parameters — risk appetite, authority limits, aggregation caps, and reporting requirements. Underwriters see which authority applies based on the class and territory of the risk.
SwiftCase supports Lloyd's minimum standards for coverholders including structured underwriting records, bordereaux in LMA format, aggregation monitoring, and audit-ready file management.
Yes. SwiftCase provides a broker portal where appointed brokers can submit risk details, upload supporting documents, and track the progress of their submissions in real time.
See how SwiftCase gives MGAs the operational infrastructure of an enterprise insurer — without the cost or complexity.
