Automate mid-term adjustments, renewals, cancellations, and endorsement processing — reducing admin burden and improving broker response times.
Mid-term adjustments, renewal invites, and cancellation processing still involve significant manual effort at many insurers and MGAs. Handlers toggle between policy admin systems, document templates, and email to process routine changes — creating delays that damage broker relationships and risk IDD non-compliance.
Mid-term adjustments require manual premium recalculation, document regeneration, and broker notification — a process that often takes 24-48 hours for routine changes.
Without automated triggers, renewal invitations go out late or not at all, leading to lost premiums and gaps in cover that expose the insurer to E&O risk.
Insurance Distribution Directive requires pre-contractual disclosure at every policy change. Manual processes make it easy to miss required documentation steps.
Purpose-built capabilities — not generic templates you have to work around.
Process standard mid-term adjustments — address changes, vehicle swaps, cover extensions — through rules-based workflows that recalculate premium and generate updated schedules automatically.
Trigger renewal workflows at configurable lead times. Auto-generate renewal terms, invite letters, and broker notifications with no manual intervention.
Built-in checkpoints ensure IPID documents, demands-and-needs statements, and fair-value assessments are generated and recorded at every policy change event.
Apply rating adjustments for MTAs and renewals using configurable rules. Pro-rata and short-period calculations are handled automatically with full audit trail.
Push policy documents, endorsement confirmations, and renewal terms directly to broker portals or via automated email — eliminating manual distribution.
Maintain a complete version history of every policy, with point-in-time snapshots available for claims validation, complaints handling, and regulatory reporting.
A broker or policyholder submits a mid-term adjustment, renewal instruction, or cancellation request via portal, email, or API.
The system validates the request against policy terms, applies rating rules to calculate any premium adjustment, and checks for underwriting referral triggers.
Updated policy schedules, endorsements, IPID documents, and any required IDD disclosures are generated automatically from the policy data.
If the change requires underwriter approval, it is routed to the appropriate authority level. Once approved, documents are distributed to the broker and policyholder.
The policy change is reflected in bordereaux data feeds, ensuring accurate premium reporting to capacity providers without manual reconciliation.
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SwiftCase integrates with major UK policy admin platforms including Acturis, SSP Pure Broking, Open GI, and CDL Strata. We also support REST API and file-based integration for bespoke or legacy systems.
Yes. SwiftCase supports multi-section commercial policies, fleet schedules, and package policies with section-level endorsements and pro-rata premium adjustments.
Configurable referral triggers route changes that exceed authority limits or match specific risk criteria to the designated underwriter. The underwriter reviews and approves within the same workflow, with full audit trail.
See how SwiftCase automates MTAs, renewals, and endorsements — improving broker response times and ensuring IDD compliance at every step.
