Skip to main content
SwiftCase
PlatformSwitchboardFeaturesSolutionsCase StudiesFree ToolsPricingAbout
Book a Demo
SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

Platform

  • Platform Overview
  • Workflow Engine
  • Case Management
  • CRM
  • Document Generation
  • Data Model
  • Integrations
  • Analytics

Switchboard

  • Switchboard Overview
  • Voice AI
  • Chat
  • Email
  • SMS
  • WhatsApp

Features

  • All Features
  • High-Volume Operations
  • Multi-Party Collaboration
  • Contract Renewals
  • Compliance & Audit
  • Pricing
  • Case Studies
  • Customers
  • Why SwiftCase

Company

  • About
  • Our Team
  • Adam Sykes
  • Nik Ellis
  • Implementation
  • 30-Day Pilot
  • Operations Pressure Map
  • For Your Role
  • Peer Clusters
  • Engineering
  • Careers
  • Partners
  • Press
  • Research
  • Tech Radar
  • Blog
  • Contact

Resources

  • Use Cases
  • Software
  • ROI Calculator
  • Pressure Diagnostic
  • Pilot Scope Estimator
  • Board Case Builder
  • Free Tools
  • Guides & Templates
  • FAQ
  • Compare
  • Glossary
  • Best Practices
  • Changelog
  • Help Centre

Legal

  • Privacy
  • Terms
  • Cookies
  • Accessibility

Stay in the loop

Cyber Essentials CertifiedGDPR CompliantUK Data CentresISO 27001 Standards

© 2026 SwiftCase. All rights reserved.

  1. Home
  2. Use Cases
  3. Professional Services
  4. Time Tracking for
Professional Services

TimeTrackingfor
ProfessionalServices

Capture billable and non-billable hours against clients, projects, and tasks with minimal friction — then turn that data into invoices and insights.

Time TrackingBillable Hours
Book a Demo
Professional Services Solutions

Inaccurate Time Capture Leaks Revenue

When consultants log time at the end of the week from memory, hours are under-reported, non-billable work is not categorised, and invoices do not reflect the true effort delivered. The result is revenue leakage and an incomplete picture of project profitability.

End-of-week time entry

Consultants batch-enter timesheets on Friday afternoon from memory, leading to inaccurate and under-reported hours.

No link between time and tasks

Time is logged in a standalone system disconnected from project tasks, making it impossible to see effort per deliverable.

Revenue leakage

Billable hours that are not captured or are incorrectly categorised never make it onto invoices.

Limited profitability insight

Without accurate time data by project and client, firms cannot calculate true engagement margins.

How SwiftCase handles it

Purpose-built capabilities — not generic templates you have to work around.

One-Click Time Capture

Start and stop timers against tasks directly within the workflow, or log time manually with a few clicks.

Client & Project Attribution

Every time entry is linked to a client, project, and task, providing granular data for billing and analysis.

Billable vs. Non-Billable Categorisation

Tag time entries as billable, non-billable, or internal, with configurable categories for detailed cost analysis.

Invoice-Ready Time Reports

Export approved timesheets grouped by client and project, formatted for direct import into your invoicing system.

Profitability Analytics

Compare actual hours against estimates and fee budgets to understand true engagement profitability.

Expected outcomes

25%
More Billable Hours Captured
Real-time task-linked time entry captures work that would otherwise go unrecorded in weekly timesheets.
90%
Timesheet Compliance
Automated reminders and in-workflow timers drive timely and complete time entry across the team.
3hrs
Saved on Invoice Prep per Month
Approved time data flows directly into invoicing, eliminating manual compilation and cross-referencing.

How it works

01

Log time as you work

Use in-task timers or quick manual entry to record time against the specific task, project, and client you are working on.

02

Categorise and annotate

Each entry is tagged as billable or non-billable with a brief description, providing context for review and invoicing.

03

Review and approve

Managers review submitted timesheets, query anomalies, and approve entries for billing and reporting.

04

Export for invoicing and analysis

Approved time data is exported to your invoicing system and fed into profitability dashboards for financial review.

Related Professional Services workflows

Resource Allocation Management

Compare planned allocations against actual time logged to measure forecasting accuracy.

Learn more

Client Reporting Automation

Include time and effort data in automated client reports for full transparency.

Learn more

Service Delivery Tracking

Link time entries to delivery tasks for a complete picture of effort per engagement.

Learn more

Free tools

Try these tools to assess and improve your operations.

Workflow Mapper

Map your processes visually and export a professional PDF.

Try free

Meeting Cost Calculator

See the true cost of your meetings and find savings.

Try free

BCP Builder

Generate a Business Continuity Plan tailored to your organisation.

Try free

Frequently asked questions

Yes. SwiftCase is fully responsive, so consultants can start timers, log time, and submit timesheets from their phone or tablet.

You can configure billing rates per consultant, role, or client. When time is exported for invoicing, the correct rate is applied automatically.

Yes. You can configure minimum billable hour targets and the system will alert consultants and managers when they are falling short.

SwiftCase can export approved time data in formats compatible with popular accounting and invoicing platforms, or connect via API.

Capture Every Billable Hour

See how SwiftCase helps professional services firms track time accurately and turn it into revenue. Book a demo.

Book a Demo
Professional Services Solutions