Manage the full credit hire lifecycle — from vehicle deployment and rate justification to invoicing and third-party settlement — in one auditable workflow.
Credit hire margins depend on deploying vehicles quickly, justifying rates under GTA guidelines, and recovering costs from at-fault insurers. When hire periods are tracked on spreadsheets and rate justification evidence is scattered, you lose revenue to successful rate challenges and extended hire write-offs.
Manual matching of vehicle category to claimant need delays deployment, costing billable hire days in the critical first 24 hours.
GTA rate challenge defences rely on contemporaneous evidence that is rarely collated at the point of hire, weakening your recovery position.
Without automated mitigation triggers, hire periods extend beyond what is reasonable, inviting insurer challenges under the duty to mitigate.
Hire charges, CDW, delivery, and collection fees are tracked separately, delaying invoice generation and elongating the cash cycle.
Purpose-built capabilities — not generic templates you have to work around.
Match claimant vehicle category to available fleet or supplier stock using GTA band rules, deploying the correct vehicle within hours.
Auto-generate contemporaneous rate evidence packs including local comparators, vehicle specification, and availability data at the point of hire.
Set and monitor key mitigation dates — engineer inspection, total-loss decision, repair completion — with alerts when hire should cease.
Generate itemised hire invoices including daily rate, CDW, delivery, and collection charges, ready for third-party submission.
Track settlement rates, average discount applied, and days-to-recovery across your entire credit hire book.
Validate non-fault status, claimant need, and impecuniosity (where applicable) before committing to vehicle deployment.
Select the appropriate GTA band vehicle from fleet or supplier stock and arrange delivery to the claimant.
Capture local rate comparators, vehicle spec data, and availability evidence at the point of hire for defence purposes.
Track repair timelines, total-loss decisions, and settlement offers to trigger hire cessation at the appropriate point.
Generate itemised invoices and submit to the at-fault insurer, tracking settlement through to payment.
Try these tools to assess and improve your operations.
At the point of hire, SwiftCase automatically captures local rate comparators, vehicle specification, and availability evidence. This data is packaged into a contemporaneous rate justification file that can be disclosed in the event of a rate challenge.
Yes. SwiftCase supports mixed fleet models. You can prioritise own-fleet vehicles for margin optimisation and fall back to preferred supplier stock when your fleet is fully utilised.
Key dates — engineer inspection, repair authorisation, parts ordered, repair complete, total-loss settlement — are tracked against configurable SLAs. When a mitigation trigger is hit, the system alerts the handler to arrange vehicle collection.
See how SwiftCase automates vehicle deployment, rate justification, and hire-period management for credit hire firms.
