Systematise the recovery of outlay from at-fault insurers — from demand issuance through negotiation to settlement — and eliminate aged debt from your balance sheet.
Accident management companies carry significant outlay on their balance sheet — credit hire charges, repair costs, storage fees, and recovery charges — all pending recovery from at-fault insurers. When subrogation is managed manually, cases age, follow-ups are inconsistent, and viable recoveries are written off because the cost of chasing exceeds the perceived return.
Without systematic follow-up, recoverable outlay ages beyond 180 days and is provisioned as bad debt, impacting cash flow and profitability.
Handlers prioritise new claims over recovery follow-ups, allowing viable subrogation cases to stagnate.
Finance teams cannot forecast cash inflows from subrogation because recovery stages and expected timelines are not systematically tracked.
Purpose-built capabilities — not generic templates you have to work around.
Configure multi-step chase cadences — demand, reminder, escalation, litigation referral — that execute automatically based on elapsed time and insurer response.
Visualise your entire subrogation book by recovery stage, age band, insurer, and expected value for cash-flow forecasting.
Log every insurer response — acknowledgement, liability admission, offer, rejection — with automated next-action triggers.
Match incoming payments to specific claims and claim heads, flagging underpayments and unallocated receipts for investigation.
Track recovery rates, average discount, days-to-settlement, and write-off ratios by insurer, handler, and claim type.
Aggregate all recoverable costs — hire, repair, storage, recovery, engineering — into a subrogation demand for each non-fault claim.
Generate and send a formal demand to the at-fault insurer with itemised outlay and supporting evidence attached.
Follow the configured chase cadence — reminders, escalations, and litigation referral triggers — based on insurer response or silence.
Log offers, negotiate on disputed heads, and agree settlement with approval workflows for discount authority.
Match incoming payments to claims, flag underpayments, and update the recovery pipeline with final outcomes.
Try these tools to assess and improve your operations.
You configure a multi-step cadence — for example: initial demand at day 0, first reminder at day 14, escalation at day 28, pre-litigation warning at day 42, and litigation referral at day 56. Each step executes automatically unless the insurer responds, which triggers the appropriate next action.
Yes. SwiftCase supports insurer-specific chase profiles. You can configure different cadences, escalation paths, and discount authorities based on your relationship and historical settlement behaviour with each insurer.
Settlement discount authority is configured by handler tier. Handlers can accept discounts within their authority level; anything above requires supervisor or manager approval via an in-workflow approval step.
Yes. The recovery pipeline dashboard shows expected cash inflows by month, based on current recovery stage, historical settlement timelines per insurer, and claim values. This data can be exported for integration with finance systems.
When the chase sequence exhausts pre-litigation steps, SwiftCase generates a litigation referral pack for your instructed solicitors, including the full demand, evidence bundle, and correspondence history. The claim is tracked through litigation stages until settlement or judgement.
See how SwiftCase automates subrogation recovery, chase sequences, and settlement reconciliation for accident management companies.
