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Guides

How to add a Note Button

Note Buttons have the same functionality as Buttons except they also allow you to create a note. For example, you could create an ‘On-hold’ button.

Dr. Adam Sykes

Dr. Adam Sykes

Founder & CEO

June 7, 2024
3 min read
How to add a Note Button

Note Buttonshave the same functionality asButtonsexcept they also allow you to create a note. For example, you could create an ‘On-hold’ button where you can add the reason for putting the task on hold into the note section and then click the button to simultaneously log the note and change the status to On-hold (which you can set up with theButton’s ClickedMoving Rule).

Adding a Note Button

Click on the Forms & Actions tab to configure the status page. This will display a blank box with an Available Actions bar on the right-hand side.

Drag and drop the Note Button action from the Available Actions into the blank box.

Workflow builder showing Note Button action with content, button text, button key, and visibility fields

If you wish for any content to be displayed before the button, add this in theContent box.

In theNote Also Viewable bybox you can add users who you want to be able to view the notes. Internal Users can see the notes by default.

In the Button Text box, type in what you wish to appear on the button.

In the Button Key box, type in a key to use when creating moving rules.

Under Visibility Rules you can hide the note button until question(s) from forms are answered, by clicking the Add Question button and adding a question. You can add more than one question and also add a specific answer, so the note button will only show after this specified answer.


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About the Author

Dr. Adam Sykes
Dr. Adam Sykes

Founder & CEO

Founder & CEO of SwiftCase. PhD in Computational Chemistry. 35+ years programming experience.

View all articles by Adam →

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