Skip to main content
SwiftCase
PlatformSwitchboardFeaturesSolutionsCase StudiesFree ToolsPricingAbout
Book a Demo
SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

Platform

  • Platform Overview
  • Workflow Engine
  • Case Management
  • CRM
  • Document Generation
  • Data Model
  • Integrations
  • Analytics

Switchboard

  • Switchboard Overview
  • Voice AI
  • Chat
  • Email
  • SMS
  • WhatsApp

Features

  • All Features
  • High-Volume Operations
  • Multi-Party Collaboration
  • Contract Renewals
  • Compliance & Audit
  • Pricing
  • Case Studies
  • Customers
  • Why SwiftCase

Company

  • About
  • Our Team
  • Adam Sykes
  • Nik Ellis
  • Implementation
  • 30-Day Pilot
  • Operations Pressure Map
  • For Your Role
  • Peer Clusters
  • Engineering
  • Careers
  • Partners
  • Press
  • Research
  • Tech Radar
  • Blog
  • Contact

Resources

  • Use Cases
  • Software
  • ROI Calculator
  • Pressure Diagnostic
  • Pilot Scope Estimator
  • Board Case Builder
  • Free Tools
  • Guides & Templates
  • FAQ
  • Compare
  • Glossary
  • Best Practices
  • Changelog
  • Help Centre

Legal

  • Privacy
  • Terms
  • Cookies
  • Accessibility

Stay in the loop

Cyber Essentials CertifiedGDPR CompliantUK Data CentresISO 27001 Standards

© 2026 SwiftCase. All rights reserved.

  1. Home
  2. Careers
  3. Remote Work

HowRemoteWorkWorksHere

We've been remote-first since before it was fashionable. Here's how we make distributed work actually work - the equipment, the practices, and the culture.

View Open RolesEngineering at SwiftCase

Equipment we provide

You need good tools to do good work. We provide what you need to be productive from home.

MacBook Pro

Latest model, your choice of specs. It's yours for the job.

External Display

4K monitor if you want one. Or two. Whatever helps you work.

Audio Setup

Quality headset for calls. We recommend but don't mandate.

Home Office Budget

Allowance for desk, chair, and whatever else you need.

Async-first communication

Real-time communication is expensive. It fragments attention, creates pressure to respond immediately, and favours the loudest voices. We default to async.

Google Chat Over Meetings

Most communication happens in chat. Questions, updates, decisions - all async where possible. Your focus time is protected.

Written Culture

Important decisions are documented. No "you had to be there" moments. New team members can read context, not guess at it.

Meetings That Matter

When we do meet, it's for things that genuinely need real-time discussion. Design reviews, complex debugging, team syncs. Never "this could have been an email."

Remote done right

Remote work done badly is worse than an office. Here's how we avoid the traps.

What we don't do

Status updates every hour
Screen monitoring software
Immediate response expectations
Meetings to schedule meetings

What we actually do

Morning check-in via Google Meet when you start
Async updates in project threads
Trust that you're working
Reasonable response windows
Video feedback if you want it, async if you don't

How the team stays connected

Distributed doesn't mean disconnected. Here's how we maintain team cohesion without being in the same room.

Core Hours

We overlap roughly 9am-3pm UK time for collaboration. Outside that, work when you're most productive.

Quarterly Meetups

We get together in person a few times a year. Usually in the UK. Good for the things that are hard to do remotely - brainstorming, team building, the pub.

Google Meet for Calls

Video calls when needed, cameras optional. We don't mandate "always on" video. Sometimes you're just listening while making coffee.

Autonomous Teams

You own your work. We don't micromanage hours or monitor screens. We care about output, not presence.

Tools we use

Simple, proven tools. Nothing exotic. You'll pick them up quickly if you haven't used them before.

Google Chat
Daily communication, quick questions, team banter
Google Meet
Video calls when async won't work
GitLab
Code, issues, merge requests, CI/CD
Google Drive
Documentation, specs, meeting notes
SwiftCase
Project tracking and task management

Common questions

Do I have to be in the UK?

For most roles, yes. We're a UK company and keep the team in similar timezones.

Will I ever need to come to an office?

We don't have a permanent office. Quarterly meetups are in-person, usually somewhere central in the UK. Travel is covered.

What about internet and utilities?

Your home office budget covers initial setup. We don't currently reimburse ongoing bills, but salaries account for remote work.

How do I know what everyone's working on?

Project boards, async updates, and weekly written summaries. You'll never be guessing what the rest of the team is doing.

What if I prefer an office?

Some team members use coworking spaces occasionally. If that's your preference, we can discuss it.

Work from where you work best

Remote work is only as good as the culture around it. We've spent years figuring out what works. Come see for yourself.

View Open RolesHow We Build