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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

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  1. Home
  2. Guides
  3. Policy Administration

Policy Administration Guides

Guides for improving policy lifecycle operations from new business onboarding through renewals, MTAs, and cancellations.

Policy Admin

Renewal Workflow Automation: Reducing Lapse Rates and Improving Retention

Discover how automated renewal workflows help UK brokers and MGAs retain more policyholders and reduce costly lapses.

9 min read
Policy Admin

Mid-Term Adjustment Processing: Handling MTAs Efficiently at Scale

Learn how structured MTA workflows reduce processing times, eliminate premium calculation errors, and improve client satisfaction for UK brokers and MGAs.

8 min read
Policy Admin

Bordereaux Reporting Automation: Reliable Capacity Provider Submissions

Eliminate manual bordereaux compilation errors and never miss a submission deadline with automated reporting workflows.

10 min read
Policy Admin

Premium Finance Reconciliation: Accurate Payment Matching for Brokers

Master the art of premium finance reconciliation to reduce aged debt, improve cash flow visibility, and maintain insurer trust.

8 min read
Policy Admin

Policy Lifecycle Management: From Quote to Renewal and Beyond

Build a seamless, auditable policy lifecycle that improves operational efficiency, reduces errors, and delivers better client outcomes.

11 min read
Policy Admin

Endorsement Processing Workflow: Managing Policy Changes with Confidence

Process policy endorsements accurately and efficiently with structured workflows that maintain audit integrity and insurer compliance.

9 min read
Policy Admin

New Business Onboarding: Getting the First 30 Days Right

A structured onboarding workflow sets the tone for the entire client relationship. Get it right and retention follows.

9 min read
Policy Admin

Lapse and Cancellation Handling: Managing Policy Terminations Compliantly

Navigate the regulatory, financial, and operational complexities of policy cancellations and lapses with structured, auditable workflows.

10 min read

Explore Other Categories

Claims Management

Practical guides for streamlining insurance claims workflows, from FNOL through to settlement and recovery.

8 guides

FCA Compliance

Step-by-step frameworks for meeting FCA regulatory requirements including Consumer Duty, DISP, SM&CR, and record keeping.

8 guides

Complaints Handling

Guides for building compliant, efficient complaints processes that meet FCA deadlines and improve customer outcomes.

8 guides

Insurance Automation

Guides for automating repetitive insurance operations including email triage, document generation, SLA tracking, and reporting.

8 guides

Data Protection

Guides for meeting UK GDPR, Cyber Essentials, and data protection requirements specific to insurance operations.

8 guides

Accident Management

Guides for accident management companies covering FNOL intake, credit hire, third-party recovery, repair networks, and FCA CMC compliance.

8 guides

Legal Operations

Guides for automating legal workflows, matter management, document assembly, and court deadline tracking.

3 guides

Healthcare Operations

Guides for healthcare case management, patient pathway tracking, referral coordination, and CQC compliance.

3 guides

Property Management

Guides for property survey management, compliance tracking, and inspection workflow automation.

3 guides