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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

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Peer cluster

UKhealthcareoperationsonSwiftCase
ClinicalSLAs.Datasensitivity.Regulator-ready.

Healthcare operations have the strictest evidence, SLA and data-handling bar of any B2B operation in the UK. The infrastructure you run on has to meet that bar by default, not by exception.

See the 30-day pilotScope a pilot for your workflow

Healthcare operations buy on clinical governance and data handling before they buy on functionality. A peer who already passed a CQC inspection or MHRA review running on this platform tells you more than any feature list. Here is what that actually looks like.

Benchmarks in this sector

The numbers that matter to the person buying

76,400+

Diagnostic cases tracked with live SLA monitoring

Per-case timelines, escalation rules, regulator-ready audit export.

UK-hosted

Full data sovereignty

No US cloud dependencies in the clinical evidence path.

Cyber Essentials

Certified security posture

Baseline security controls documented and auditable.

Named peers

Who like you is already using this

Named firms, not logos in a grid. Each one has a case study you can read in full.

Diagnostic Testing Provider

76,400+ diagnostic cases tracked with SLA monitoring, full audit trail, regulator-ready export on demand.

Read the case study

Trauma Patient Support Service

Sensitive patient case management under clinical governance rules.

Read the case study

Where firms start

Common first-pilot workflows in this sector

None of these are theoretical. Each is a workflow that at least one firm in this sector has piloted and then scaled.

Patient intake and triage
Diagnostic case progression with SLA monitoring
Clinical audit workflow and evidence pack
Service-user onboarding
Incident and complaint handling
Discharge and handover tracking

Regulatory context in this sector

CQC, MHRA, GDPR-plus clinical data handling, NHS data standards where applicable. Audit trails are immutable and attributable. Evidence exports are on-demand, not quarterly-prep. UK data sovereignty is baseline.

When firms pilot

The three pressure moments that trigger pilots here

CQC or equivalent inspection cycle

Preparing for inspection is the single most common pilot trigger in clinical operations.

Expansion into a new clinical service line

New service lines need workflow, SLA and governance tooling from day one. Pilots often start with the new line rather than retro-fitting to the old.

SLA or patient-safety incident

Near-miss or missed SLA events often trigger a broader look at operational visibility. A pilot on the implicated workflow is the usual starting point.

If a peer like this already made it work, so can you.

The pilot is designed exactly for this : one workflow, 30 days, fixed scope, peer-precedent documented. Start with the diagnostic, the estimator, or the scoping call. Whichever moves you forward.

Take the diagnosticSee the pilot