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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

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Oneplatformforoperations.
Allyoursystemsconnected.

Stop switching between 10 different tools. SwiftCase becomes your central operations hub:connecting finance, projects, support, and CRM into one platform with automated workflows that run your business while you focus on growth.

Book a DemoView Case Study

Best for:

Software companies, professional services firms, and operations teams managing multiple systems

SaaSConsultingAgenciesTech Companies

Real Results

Results from businesses like yours

57
Calculation Workflows
Carbon accounting platform
10,500+
Automated Tasks
Operations hub integration
8,800+
Renewals Tracked
Contract automation
10+
Systems Integrated
Unified operations
“Has given our company a significant edge over the competition. We like the relatively simple and clean approach meaning we can automate much of our work.”
Nik · Managing Director

Your entire operation. One platform.

Finance in Xero. Projects in JIRA. Support in FreshDesk. CRM in FreshSales. SwiftCase connects them all and automates the workflows that run between them.

Contract Renewals

Automated tracking and multi-stage reminder sequences for customer contracts and subscriptions.

System Integration

Connect 10+ business tools into a unified operations hub. No more data silos.

Finance Automation

Automated journal entries, invoice generation, and financial report creation.

Project Tracking

Pull data from JIRA, Asana, and other tools for unified project visibility.

Customer Management

Unify CRM, support tickets, and sales pipeline data in one platform.

Leadership Dashboards

Real-time visibility across development, sales, support, and finance.

The central nervous system for your business

SwiftCase doesn't replace your existing tools:it connects them. Keep using JIRA, Xero, FreshDesk, and everything else. Just run your cross-functional workflows from one place.

Data Collection Hub

Scheduled workflows that pull data from external systems daily. APIs, webhooks, and file imports all supported.

Renewal Automation

Multi-stage reminder sequences for contracts. Staff notifications, customer emails, and escalations:all automated.

10+ Integrations

Connect Xero, JIRA, FreshDesk, BreatheHR, Microsoft Teams, and more. One platform to rule them all.

Cross-System Workflows

Trigger actions across systems. Update JIRA when a customer renews. Post journals to Xero automatically.

Unified Analytics

OLAP pivot tables combining data from all connected systems. The reporting your leadership team actually wants.

Scheduled Tasks

Daily data syncs, weekly reports, monthly reconciliations. Hands-off operations that just work.

Connects to the tools you already use

SwiftCase integrates with your existing business systems through APIs, webhooks, and file imports. Your data stays in sync automatically.

Finance
Xero
Development
JIRA
Projects
Asana
Support
FreshDesk
CRM
FreshSales
HR
BreatheHR
Communication
Microsoft Teams
Communication
Slack
Scheduling
Google Calendar
Storage
Dropbox

Plus: Custom API integrations, webhooks, file imports, and more

Switchboard

AI agents for internal operations

Answer questions from staff, send renewal reminders to customers, and provide status updates:all automated with AI agents that have access to your unified data.

Renewal Reminders

AI agents handle renewal communications with customers, answering questions and scheduling calls.

Status Updates

Automated updates to stakeholders on project progress, pulled directly from connected systems.

Internal Queries

Staff ask questions about customers, projects, or contracts. AI retrieves data from across all systems.

Learn about Switchboard

Internal Query Agent Example

“What's the status of Acme Corp's renewal?”

“Acme Corp's contract renews on Feb 15. The renewal case is at Stage 2 (Second Reminder). Last contact was Jan 10 when Sarah sent the renewal quote. No response yet.”

“Can you send them a follow-up?”

Data retrieved from CRM • Action triggered • Email sent
Featured Workflow

Contract renewal automation

With thousands of contracts to track, manual renewal management is impossible. SwiftCase handles the entire renewal lifecycle automatically:from first reminder to completed renewal.

Automatic renewal case creation
Multi-stage reminder sequences (7+ touchpoints)
Separate notifications for staff and customers
Escalation for overdue renewals
Quote generation integration
Contract value tracking and forecasting

Renewal Reminder Sequence

90 days before
First reminder to account manager
60 days before
Second reminder + customer notification
30 days before
Escalation to manager
14 days before
Urgent reminder to all parties
7 days before
Final warning sequence begins
Renewal date
Status update + completion tracking
Case Study

Software Company Operations Hub

A technology company transformed their internal operations by using SwiftCase as a central hub:integrating 10+ business systems, automating contract renewals, and creating unified visibility across their entire operation.

10+
Systems unified
8,800+
Contracts tracked
19
Email automations
Read Full Case Study
“Rather than replacing our existing best-of-breed tools, SwiftCase became a central operations layer:pulling data from each system, automating cross-functional workflows, and providing leadership with unified visibility.”
Enterprise Software Company

Benefits of a unified operations hub

Stop context-switching between tools. Get a single source of truth for your entire operation.

Eliminate Data Silos

All business data accessible from one platform, enabling cross-functional insights.

Automate Renewals

Contract renewals handled automatically with multi-stage reminder sequences.

Real-Time Visibility

Leadership dashboard showing live data from development, sales, and support.

Reduce Manual Work

Daily data collection and reporting now fully automated via scheduled workflows.

See How We Compare for Professional Services

See how SwiftCase stacks up against the leading platforms for professional services teams.

SwiftCase vs Salesforce

Enterprise CRM platform

SwiftCase vs ServiceNow

Enterprise IT service management

SwiftCase vs HubSpot

Marketing and sales CRM platform

SwiftCase vs Monday.com

Work management and project tracking

SwiftCase vs Jira

Issue tracking and project management

SwiftCase vs Zoho

All-in-one business application suite

SwiftCase vs Microsoft Dynamics 365

Enterprise CRM and ERP platform

SwiftCase vs Palantir

Enterprise data integration and operational intelligence

SwiftCase vs Process Street

Process documentation and checklist automation

SwiftCase vs Asana

Work management and project tracking

SwiftCase vs Smartsheet

Enterprise work management platform

SwiftCase vs FlowForma

No-code process automation platform

SwiftCase vs ClickUp

All-in-one work management platform

Professional Services Workflow Automations

Explore specific workflow automations built for professional services operations.

Automate Client Onboarding for

Professional Services

SLA Management for

Professional Services

Track Service Delivery Across

Every Client Engagement

Resource Allocation for

Professional Services Teams

Automate Client Reporting for

Professional Services

Contract Management for

Professional Services Firms

BPO Operations Management with

SwiftCase

ISO 27001 Compliance Tracking for

Professional Services

Time Tracking for

Professional Services

Multi-Client Operations for

Professional Services

View all Professional Services use cases

See how SwiftCase can unify your operations

No pitch decks. No pressure. Just a straight conversation about your systems, your workflows, and how SwiftCase can bring them together.

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