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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

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Free Tool · Claims Operations

How much handler time
could Switchboard free up?

Estimate the handler-hours and cost freed by deflecting routine claims conversations — total-loss calls, out-of-hours FNOL, and bodyshop chase queues — to Switchboard.

Instant results. No sign-up. Defaults reflect Laird Assessors’ production benchmark.

Your claims volume

Per conversation type

Total-loss valuation calls

Outbound conversations presenting the engineer-set value to the customer with comparable evidence.

Out-of-hours FNOL intake

First Notification of Loss calls outside core hours — intake, triage, case creation, callback scheduling.

Bodyshop chase calls

Outbound supplier chasing — capturing what was promised, updating the case, flagging delays.

Annual savings

£21,672

Handler cost freed up, every year, at 70% AI deflection.

100
Hours saved / month
0.6
FTE equivalent

Breakdown by conversation type

Total-loss valuation calls£6,048
Out-of-hours FNOL intake£8,064
Bodyshop chase calls£7,560

These are planning estimates from your inputs. Pilots produce real numbers on real volume.

Scope a 30-day pilot

Insurer-Scale Benchmarks

Three buyer profiles, populated.

Click a profile to load its volumes into the calculator. Adjust to your actual numbers from there.

FAQ

The questions about the maths.

The estimate is one number. The pilot is the real one.

Run a 30-day pilot on the noisiest of the three conversation types. Measured against your existing SLA and cost-per-claim. No platform migration. No long lock-in.

Scope a 30-day pilot
See the HITL design