Visualise and manage the complete patient journey from referral to discharge, tracking RTT clocks, milestones, and breach risks in real time.
Patient pathways span multiple departments, clinicians, and systems. Without a unified tracking mechanism, RTT clocks are miscalculated, clock-stop events are missed, and patients approaching breach are identified too late for remedial action. Operational teams rely on weekly PTL (Patient Tracking List) extracts that are outdated the moment they are produced.
Clock starts, stops, and pauses are recorded inconsistently across departments, leading to inaccurate waiting time data and unexpected breaches.
Patients at risk of breaching the 18-week standard are identified from weekly PTL snapshots rather than live data, leaving insufficient time for intervention.
No single system shows where a patient is in their journey across referral, diagnostics, decision-to-treat, and treatment, forcing managers to manually collate data.
Monthly RTT returns require extensive manual data reconciliation across PAS, radiology, and clinic systems.
Purpose-built capabilities — not generic templates you have to work around.
A visual timeline for each patient showing every milestone from referral receipt to treatment, with colour-coded status indicators.
Automatic clock start, stop, and pause based on milestone events, with manual override and audit trail for corrections.
Patients are scored daily by breach risk based on weeks waited, next milestone, and historical pathway velocity for their specialty.
Live Patient Tracking List replacing static weekly extracts, filterable by specialty, consultant, breach risk, and pathway stage.
Automated generation of monthly RTT returns and Referral-to-Treatment data in the format required by NHS England.
The RTT clock starts when the referral is received. The patient pathway record is created with expected milestones based on specialty norms.
Each event — triage, diagnostic, clinic attendance, decision-to-treat — is recorded as a milestone with timestamp and responsible clinician.
The breach-risk score is recalculated daily. Patients entering amber or red zones appear on escalation lists for operational managers.
The clock stops when the patient receives first definitive treatment. The pathway record captures the outcome and total wait.
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Clock pauses (e.g. patient-initiated delays, medical holds) are recorded with a structured reason code and automatically resume when the pause condition is resolved. Each pause is auditable.
Yes. The pathway engine supports any milestone-based pathway including cancer 62-day, diagnostic 6-week, and local clinical pathways with custom milestone definitions.
Risk score is based on weeks waited as a proportion of target, the number of remaining milestones, and the average time each milestone takes for that specialty. Patients with fewer weeks remaining and more milestones outstanding score higher risk.
Yes. SwiftCase can receive admission, discharge, and outpatient attendance events from your PAS via HL7 or API to automatically update pathway milestones and clock status.
Replace weekly PTL extracts with a live dashboard that tracks RTT clocks, milestones, and breach risk across every specialty.
