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Property

Manage
DilapidationsEfficiently

Streamline the dilapidation process from initial schedule of condition through to final settlement, with structured inspections, costings, and negotiation tracking.

Lease EndDilapidation Workflow
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Property Solutions

Dilapidation Claims Are Complex and Costly

Dilapidation matters involve multiple parties — landlords, tenants, building surveyors, and solicitors — with extensive documentation, costings, and negotiations. Without a structured process, claims drag on, evidence is lost, and settlements are sub-optimal.

Unstructured Inspections

Surveyors record dilapidation items inconsistently, making it difficult to produce a defensible schedule of dilapidations.

Lost Documentation

Photographs, lease clauses, schedules of condition, and correspondence are scattered across systems and inboxes.

Protracted Negotiations

Without clear costings and a structured negotiation trail, dilapidation matters take months longer than necessary to settle.

How SwiftCase handles it

Purpose-built capabilities — not generic templates you have to work around.

Structured Inspection Forms

Mobile-optimised inspection forms capture each breach item with clause reference, description, photograph, and estimated cost in a consistent format.

Automated Costings

Apply cost rates from your schedule of rates to each item, generating a priced schedule of dilapidations with one click.

Negotiation Tracking

Record offers, counter-offers, and agreed items against each line of the schedule, maintaining a full negotiation audit trail.

Schedule Generation

Auto-generate the formal schedule of dilapidations document, terminal schedule, or quantified demand from inspection data.

Document Bundling

Compile all evidence — photographs, lease extracts, schedules of condition, and correspondence — into organised bundles for negotiation or litigation.

Expected outcomes

45%
Faster Settlement
Structured processes and clear documentation accelerate negotiation and settlement timelines.
100%
Evidence Integrity
Every photograph, clause reference, and cost estimate is linked and auditable from day one.
30%
Higher Recoveries
Thorough, well-documented claims with accurate costings achieve better settlement outcomes for landlords.

How it works

01

Lease Event Triggered

A break clause or lease expiry triggers the dilapidation workflow, pulling in lease terms, the schedule of condition (if any), and property details.

02

Dilapidation Inspection

The surveyor conducts a detailed inspection using structured forms, recording each breach item against the relevant lease clause with photographs and measurements.

03

Costing & Schedule Preparation

The system applies cost rates, generates the priced schedule of dilapidations, and compiles the evidence bundle for service on the tenant.

04

Negotiation & Settlement

Offers and counter-offers are tracked per line item. Once terms are agreed, the system generates the settlement agreement and triggers any remedial works instructions.

Related Property workflows

Survey Management

Manage the surveyor allocation and quality assurance process for dilapidation inspections.

Learn more

Property Report Generation

Generate detailed dilapidation reports and schedules from structured inspection data.

Learn more

Inspection Scheduling

Schedule dilapidation inspections at the appropriate point before lease events.

Learn more

Free tools

Try these tools to assess and improve your operations.

Workflow Mapper

Map your processes visually and export a professional PDF.

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Meeting Cost Calculator

See the true cost of your meetings and find savings.

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BCP Builder

Generate a Business Continuity Plan tailored to your organisation.

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Frequently asked questions

A schedule of dilapidations is a formal document listing items of disrepair or breach of covenant at a property, typically served by the landlord on the tenant at or near the end of a lease. SwiftCase automates its creation from structured inspection data.

Yes. The workflow supports interim schedules during the lease term and terminal schedules at lease end, with different cost basis calculations for each.

You can upload your own schedule of rates or use built-in cost libraries. The system applies the relevant rate to each item based on type, quantity, and location, generating a fully priced schedule.

Yes. Where applicable, the system can capture the data needed for a diminution valuation under Section 18 of the Landlord and Tenant Act 1927, ensuring claims do not exceed the statutory cap.

Yes. External parties can be granted controlled access to view the schedule, submit responses, and track negotiation progress through a secure portal.

Take Control of Your Dilapidation Claims

Discover how SwiftCase helps surveyors and property managers streamline dilapidation inspections, costings, and negotiations from start to settlement.

Book a Demo
Property Solutions