Whether you need auditing for legal compliance, tax reasons, accounting, or for internal performance reviews, you'll have noticed how the process can be time-consuming and sometimes expensive. For organisations with stringent quality requirements, like diagnostic testing laboratories maintaining ISO 9001, 14001, and 27001 certifications, automated audit trails are essential.
As well as the audit itself, you have to be constantly aware of how you are recording information on a day-to-day basis for inspection in future. Penalties for non-compliance can be severe, and your continued operation as a business could be in jeopardy.
Keeping up with all of this can be a particular drain on growing businesses. Juggling new clients and a higher workload is hard enough, without having to continually document every procedure in fine detail.
You may need to collect information from multiple locations, at all levels of your organisation, whether at the office or out in the field. You ideally want to be able to collect data on the spot, without having to enter the same information twice: once while carrying out the work, and a second time when auditing.
In-house performance auditing can often fall by the wayside when faced with the need to complete vital day-to-day tasks. The more detailed the data collected, the more you have to work with to improve performance. However, collecting every single piece of relevant information can be distracting and time-consuming.
It’s clear to see how automated auditing can alleviate these issues. By having software continuously track your work in real time, as it happens, you can let the auditing run in the background, and retrieve the necessary information when you need it.
Automate auditing with SwiftCase
SwiftCase is a powerful, cloud-based business process management platform. Tasks are planned, assigned and updated in real time, through desktop PCs and laptops, or out in the field on mobile phones and tablets.
Every event created or updated in the system is simultaneously recorded, creating a detailed audit log without the need for any extra work on top of what you already carry out.
By looking at the logs for an individual task, you can see who was involved in carrying out the work, who booked and assigned it, as well as the start and end time of each step in the process. Automatically record costs and prices for your accounting records. Notes can be added for reference if extra detail is required.
A log is kept for every user, tracking what, where and when they have carried out work.
Having to sift through all of this data might seem daunting, but SwiftCase’s powerful search functions mean that you can retrieve the precise information you need with a wide range of search criteria. Search by reference numbers, staff and customer details, process stages, notes, dates and times via a clear, easy to use interface, so you can find what you need quickly.
Create detailed graphs, charts, and statistics, with SwiftCase, using this data, to track performance and productivity. Compare statistics from one period to the next. Chart weekly, monthly, or annual progress to get an accurate overview of where your business is heading, allowing you to plan more effectively for the future. Stay compliant and on the right side of your tax and regulatory obligations.
SwiftCase is a centralised, cloud-based business management process platform that tracks your tasks in real-time, removing the need for repetitive and expensive auditing processes.
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