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Workflow automation for UK service businesses. Created in the UK.

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  1. Home
  2. Blog
  3. Product Updates

Category

Product Updates

24 articles in this category.

Product Update: A Completely Rebuilt Document Manager
Product Updates
Product Update: A Completely Rebuilt Document Manager
New document manager with advanced filtering, infinite scroll, QR codes, and collection question builder for complex data capture.
December 23, 2025
4 min read
Product Updates
Product Updates
Product Update: Dark Mode and Mobile-First Improvements
A refreshed interface with full dark mode support, better mobile experience, file tag management, and email composition improvements.
June 30, 2025
4 min read
Product Updates
Product Updates
Product Update: Reliable Email Handling at Scale
Email fetching that handles high volumes reliably, new dashboard controls, and API privacy improvements for secure integrations.
December 20, 2024
3 min read
Product Updates
Product Updates
Product Update: Process Lists Automatically with Collection API Events
Trigger API requests for every item in a list, track costs and fees on tasks, and pin important notes so they're never missed.
September 30, 2024
4 min read
Product Updates
Product Updates
Product Update: SwiftCase Just Got Faster
Major performance improvements across the platform. Pages load faster, servers handle more users, and the interface feels snappier.
June 30, 2024
3 min read
Product Updates
Product Updates
Product Update: Organise Complex Workflows with Status Tags
Tag and filter your workflow statuses, view user statements, and build multi-stage workflows that wait for all work to complete.
March 31, 2024
3 min read
Product Updates
Product Updates
Product Update: Scale Your Operations Faster
Create users in bulk, set custom working hours by product, and exclude suppliers from auto-allocation when needed.
December 31, 2023
3 min read
Product Updates
Product Updates
Product Update: Connect SwiftCase to Everything
Create tasks from external systems, see team performance at a glance, and build more sophisticated multi-stage workflows.
September 30, 2023
4 min read
Product Updates
Product Updates
Product Update: The Automation Engine That Changes Everything
Build sophisticated automations without code. Our new automation engine puts triggers, rules, and actions in your hands.
June 30, 2023
4 min read
Product Updates
Product Updates
Product Update: Your Data, Your Way
Access your SwiftCase statistics from any BI tool, collect documents through chatbots, and track case history with new timeline features.
March 31, 2023
3 min read
Product Updates
Product Updates
Product Update: Shared User Access and Smarter Overrides
Assign users to tasks outside their organisation, override answers from relationships, and toggle visibility rules in the workflow builder.
December 31, 2022
3 min read
Product Updates
Product Updates
Product Update: URL Questions and Expert Management
New URL question type for capturing web addresses, easier expert reassignment, and better document visibility controls.
June 30, 2022
3 min read
Product Updates
Product Updates
Product Update: API Fees, Login Security, and Performance
Add fees via API, improved login security with attempt limits, update users programmatically, and faster task loading.
December 31, 2021
3 min read
Product Updates
Product Updates
Product Update: SwiftCase 2.10 and the Email Revolution
Major release with rebuilt email fetching, interactive child tasks, improved document uploads, and workflow search.
June 30, 2021
4 min read
Product Updates
Product Updates
Product Update: API Search, User Logging, and Stat Tooltips
Find tasks by question answers via API, comprehensive user activity logging, and improved statistics visibility.
December 31, 2020
3 min read
Product Updates
Product Updates
Product Update: SwiftCase 2.8 and the Workflow Revolution
Major release with read-only forms, default answers, email client creation, costs and fees visibility, and powerful new search capabilities.
June 30, 2020
4 min read
Product Updates
Product Updates
Document Management Has Never Been This Easy
Discover how SwiftCase document management simplifies creating, storing, and sharing business documents. Generate invoices, reports, and contracts automatically from your workflow data.
April 22, 2020
4 min read
Product Updates
Product Updates
Product Update: Introducing the SwiftCase Chatbot
Launch of customer-facing chatbot for self-service workflows, revamped notifications, enhanced email templates, and auto-allocation scheduling.
December 31, 2019
4 min read
Product Updates
Product Updates
We're at the Northern Business Expo!
If you attended the Northern Business Exhibition in Manchester today, you may have spotted the SwiftCase team at various seminars and networking.
March 12, 2019
4 min read
Product Updates
Product Updates
Product Update: SMS Messaging Goes Live
Full SMS messaging capabilities with templates, scheduling, delivery tracking, and two-way conversations built into your workflows.
December 31, 2018
4 min read
Product Updates
Product Updates
Product Update: Smarter Documents and Dynamic Dates
Enhanced document generation with automatic tagging, dynamic date searching, role-based permissions, and thumbnail management.
December 31, 2017
4 min read
Product Updates
Product Updates
The benefits of cloud-based file storage
Cloud-based storage is a model in which digital files are stored on remote servers and made accessible over the internet. The service is snowballing.
December 7, 2017
4 min read
Product Updates
Product Updates
Product Update: Purchase Orders, Statistics, and Principal Portal
Manage supplier purchases, track business statistics, give principals their own portal, and generate richer documents with custom images.
December 31, 2016
4 min read
Product Updates
Product Updates
Product Update: SwiftCase Launches
The year SwiftCase came to life: visual workflow builder, email management, case API, document generation, and credit control in one integrated platform.
December 31, 2015
5 min read
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