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  1. Home
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  4. Manage Legal Holds
Legal

ManageLegalHolds
WithConfidence

Issue, track, and enforce litigation hold notices across your organisation — ensuring relevant data is preserved and defensible deletion policies are paused on time.

Litigation HoldData Preservation
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Legal Solutions

Unmanaged holds lead to spoliation and sanctions

When litigation is anticipated, organisations must preserve all potentially relevant documents and data. Without a structured process, hold notices are issued inconsistently, custodians ignore reminders, and routine data-deletion schedules destroy critical evidence — exposing the organisation to spoliation claims and adverse inferences.

Inconsistent issuance

Hold notices are sent via ad-hoc emails with no confirmation of receipt, leaving gaps in the preservation chain.

Custodian non-compliance

Employees forget or ignore hold obligations because there is no follow-up mechanism or escalation process.

No release process

Holds remain active long after matters close because no one tracks which holds are still necessary, increasing storage costs.

How SwiftCase handles it

Purpose-built capabilities — not generic templates you have to work around.

Automated hold issuance

Generate and distribute hold notices to custodians with a single action, capturing acknowledgement receipts automatically.

Custodian tracking

Monitor which custodians have acknowledged, which are overdue, and escalate non-responders to their line manager.

Periodic reminders

Automated reminder cycles ensure custodians reaffirm their preservation obligations at regular intervals.

Hold release workflow

When a matter concludes, release notices are issued and documented, allowing normal retention policies to resume.

Expected outcomes

100%
Acknowledgement rate
Automated escalation ensures every custodian confirms receipt of the litigation hold notice.
70%
Less admin effort
Legal teams spend a fraction of the time previously used chasing custodian responses manually.
0
Spoliation incidents
Structured hold management eliminates accidental destruction of relevant evidence.

How it works

01

Trigger hold

When litigation is anticipated, the legal team creates a hold record linked to the matter and defines the custodian list.

02

Issue notices

Hold notices are generated from a template and distributed to all custodians, with acknowledgement tracking enabled.

03

Monitor & remind

Dashboards show acknowledgement status; automated reminders chase non-responders and escalate as needed.

04

Release hold

Once the matter is resolved, release notices are issued and the hold is archived with a full audit trail.

Related Legal workflows

Matter Management

Link holds directly to the matters that triggered them for full traceability.

Learn more

SRA Compliance Management

Hold records feed into broader regulatory compliance reporting.

Learn more

Conflict of Interest Checks

Conflict screening at matter opening identifies potential hold requirements early.

Learn more

Free tools

Try these tools to assess and improve your operations.

Workflow Mapper

Map your processes visually and export a professional PDF.

Try free

Meeting Cost Calculator

See the true cost of your meetings and find savings.

Try free

BCP Builder

Generate a Business Continuity Plan tailored to your organisation.

Try free

Frequently asked questions

Yes. Hold notices are generated from configurable templates that can be tailored to different matter types, jurisdictions, or internal policies.

Each custodian receives a unique link to acknowledge the hold. SwiftCase records the timestamp of acknowledgement and flags any non-responders for escalation.

The legal team triggers a release workflow that notifies all custodians, documents the release decision, and archives the hold record with a complete audit trail.

SwiftCase can integrate with existing DMS platforms via API, ensuring hold notices and acknowledgement records are stored alongside relevant matter documents.

Defensible preservation, zero spoliation risk

Automate litigation hold issuance, tracking, and release — book a demo to see how SwiftCase protects your organisation.

Book a Demo
Legal Solutions