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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

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  1. Home
  2. Features

Featuresthatwork
acrosseveryindustry.

SwiftCase isn't a template you have to work around. These are the core features that power operations across insurance, legal, healthcare, property, and professional services:configured for how you actually work.

Book a DemoSee Real Examples

Core features

These aren't features bolted on as afterthoughts. They're the foundation of every SwiftCase implementation:tested across millions of cases.

8,800+
Contracts tracked

Contract & Renewal Management

Automated tracking, multi-stage reminder sequences, and deadline management for contracts across any industry.

InsuranceProfessional ServicesProperty+1 more
Learn more
40,000+
Active users managed

Multi-Party Collaboration

Coordinate between clients, partners, and stakeholders with role-based portals and real-time visibility.

InsuranceLegalHealthcare+1 more
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154+
Logged event types

Compliance & Audit Management

Built-in compliance checkpoints, audit trails, and regulatory controls for every regulated industry.

LegalInsuranceHealthcare+1 more
Learn more
11.8M+
Cases processed

High-Volume Operations

Process 1,000+ cases daily with workflow automation, intelligent routing, and real-time analytics.

InsuranceHealthcareAutomotive+1 more
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100+
Templates per org

Document Automation

Generate 100+ document templates automatically with merge fields, conditional logic, and bulk processing.

LegalPropertyInsurance+1 more
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Real-time
Performance visibility

Operations Analytics

OLAP pivot tables, real-time dashboards, and scheduled reports for data-driven decision making.

All Industries
Learn more

What every client gets

Whether you're processing insurance claims, managing patient journeys, or handling legal proceedings:these outcomes are universal.

Scale Without Adding Headcount

Automotive Experts processes 1,000+ cases daily with the same team. Insurance brokers manage 11.8M+ cases. SwiftCase handles the volume.

Eliminate Manual Admin

Contract renewals, document generation, compliance checks:all automated. Tech companies unified 10+ systems into one operations hub.

Built-In Compliance

Every industry has regulations. AML for legal, FCA for insurance, patient confidentiality for healthcare. Compliance is the default, not an add-on.

Everyone Gets Visibility

Clients, partners, engineers, staff:40,000+ users across our platform see exactly what they need. No more email chains or spreadsheet updates.

Configured for your industry

Same features. Different configurations. Each industry solution is built on these core features, tuned for how that industry works.

InsuranceHealthcareLegalPropertySustainabilityAutomotiveProfessional Services

Common questions

Quick answers about SwiftCase capabilities.

What capabilities does SwiftCase offer beyond basic workflow automation?

SwiftCase goes well beyond simple workflow automation. The platform includes automated contract renewal tracking with multi-stage reminder sequences, multi-party collaboration through role-based portals, built-in compliance and audit management for regulated industries, and high-volume case processing capable of handling thousands of cases daily with intelligent routing, SLA tracking, and queue management.

Can SwiftCase handle regulated industries?

Yes. SwiftCase is built for regulated environments. The platform includes FCA compliance checkpoints for insurance, AML controls for legal, and patient confidentiality safeguards for healthcare. Every action is logged to a comprehensive audit trail with over 154 event types, and all data is held in UK data centres to meet data residency requirements.

How does SwiftCase handle multi-party workflows?

SwiftCase provides role-based portals that give each party exactly the access they need. Clients, partners, engineers, and external stakeholders can all interact with cases through controlled views. Over 40,000 active users across the platform collaborate in real time without relying on email chains or spreadsheet updates.

What industries benefit most from SwiftCase capabilities?

SwiftCase is used across insurance, healthcare, legal, property, automotive, sustainability, and professional services. Each industry benefits from the same core capabilities configured differently: insurance brokers process millions of claims, legal firms manage complex multi-party proceedings, healthcare providers coordinate patient journeys, and property companies track surveys and compliance.

How does SwiftCase scale for high-volume operations?

SwiftCase is proven at scale. Clients process over 1,000 cases daily using automated event processing, intelligent queue management, and SLA tracking. The platform handles 11.8 million+ cases across its client base with real-time analytics and workflow automation that eliminates manual bottlenecks as volume grows.

See these features in action

We'll show you how these features work for your specific use case. No generic demos:we'll configure for your industry.

Book a DemoExplore the Platform