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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

Platform

  • Platform Overview
  • Workflow Engine
  • Case Management
  • CRM
  • Document Generation
  • Document Extraction
  • Context Graph
  • Data Model
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  • Claims Operations
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  • Why SwiftCase

Company

  • About
  • What is SwiftCase
  • Our Team
  • Adam Sykes
  • Nik Ellis
  • Implementation
  • 30-Day Pilot
  • Operations Pressure Map
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Cyber Essentials CertifiedGDPR CompliantUK Data Centres

The screenshots on this page are SwiftCase's own screens, filled with made-up firms, cases and people, so no client's data is on show.

© 2026 SwiftCase. All rights reserved.

Peer cluster

UKhealthcareoperationsonSwiftCase
ClinicalSLAs.Datasensitivity.Regulator-ready.

Healthcare operations have the strictest evidence, SLA and data-handling bar of any B2B operation in the UK. The infrastructure you run on has to meet that bar by default, not by exception.

See the 30-day pilotScope a pilot for your workflow

Healthcare operations buy on clinical governance and data handling before they buy on functionality. A peer running a comparable service on this platform tells you more than any feature list. Here is what that looks like.

Benchmarks in this sector

The numbers that matter to the person buying

76,400+

Diagnostic cases tracked on SwiftCase

Per-case timelines and a full audit trail, with chain of custody tracking.

UK-hosted

AWS London data centres

Where AI features are used, the AI provider processes the text it is given.

Cyber Essentials

Certified security posture

Baseline security controls documented and auditable.

Named peers

Who like you is already using this

Firms like yours, not logos in a grid. Each one has a case study you can read in full.

Diagnostic Testing Provider

76,400+ diagnostic cases tracked, with a full audit trail and chain of custody tracking.

Read the case study

Trauma Patient Support Service

Sensitive patient case management under clinical governance rules.

Read the case study

Where firms start

Common first-pilot workflows in this sector

Each is a single, contained workflow that suits a 30-day pilot in this sector.

Patient intake and triage
Diagnostic case progression with SLA monitoring
Clinical audit workflow and evidence pack
Service-user onboarding
Incident and complaint handling
Discharge and handover tracking

Regulatory context in this sector

CQC, MHRA, GDPR clinical data handling, NHS data standards where applicable. Audit trails are attributable to named users. Evidence can be exported when it is asked for. Hosted in UK data centres.

When firms pilot

The three pressure moments that trigger pilots here

CQC or equivalent inspection cycle

Preparing for inspection shows which processes cannot be evidenced, which makes it a natural point to start a pilot.

Expansion into a new clinical service line

New service lines need workflow, SLA and governance tooling from day one. Pilots often start with the new line rather than retro-fitting to the old.

SLA or patient-safety incident

Near-miss or missed SLA events often trigger a broader look at operational visibility. A pilot on the implicated workflow is the usual starting point.

If a peer like this already made it work, so can you.

The pilot is designed exactly for this: one workflow, 30 days, fixed scope. Start with the diagnostic, the estimator, or the scoping call. Whichever moves you forward.

Take the diagnosticSee the pilot