Priced on usage, by quote, across the phone, texts and email. No per-seat fees. No long contracts.
Start with the phone, email or texts. Add the others any time.
Priced on what it handles, agreed in a quote for your volumes.
Volume discounts available for high-usage operations.
Channels
Use one channel or all three. Each is billed on what it handles, so you only pay for what you need. Web chat and WhatsApp are on the way.
Priced on usage
Answers your calls and rings out when SwiftCase asks it to. Keypad navigation, call recording, and a summary after each call, with the transcript by email if you set one up.
Priced on usage
Replies to the texts that come in, with the same SwiftCase tools as on the phone: find, check, read, update and open cases.
Priced on usage
Sorts each incoming email, reads its attachments, updates or opens the case and drafts the reply for a person to approve.
Tell us your expected volumes and channels and we'll provide a clear rate card. Volume discounts available for high-usage operations.
Talk to Us About PricingIncluded
Setup, onboarding, integrations, and support are all included. No hidden platform fees.
The Business Case
Set it against what out-of-hours cover and missed calls cost you now.
Everything you need to know about Switchboard pricing and billing.
No long commitment. We'll configure your first AI agent, run a controlled pilot, and let the results speak for themselves.
