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Workflow automation for UK service businesses. Created in the UK.

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  1. Home
  2. Use Cases
  3. Automotive
  4. Vehicle Logistics
Automotive

VehicleLogistics
Tracking

Track every vehicle movement — collections, deliveries, and storage — with end-to-end logistics workflows that provide real-time visibility and accountability.

AutomotiveLogistics
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Automotive Solutions

Losing track of vehicles costs time and money

Whether you are moving vehicles between sites, collecting from customers, or delivering to auction, the logistics process is often managed through phone calls and ad-hoc messages. Without a structured tracking system, vehicles go missing, handover damage is disputed, and customers lose confidence in your operation.

No real-time location visibility

Once a vehicle leaves your premises, you have no reliable way to track its location or estimated arrival time.

Handover damage disputes

Without condition reports at collection and delivery, it is impossible to determine when and where damage occurred during transit.

Inefficient driver allocation

Transport drivers are allocated jobs manually, leading to unnecessary empty runs and poor route planning.

How SwiftCase handles it

Purpose-built capabilities — not generic templates you have to work around.

Collection & delivery tracking

Every vehicle movement is logged with timestamps, driver details, and location data from collection through to final delivery.

Digital condition reports

Drivers complete photographic condition reports at both collection and delivery, creating an indisputable record of vehicle state.

Live tracking dashboard

A map-based dashboard shows the real-time location and status of every vehicle in transit across your operation.

Transport scheduling

Automated scheduling allocates drivers and transporters based on location, capacity, and delivery deadlines.

Customer delivery notifications

Customers receive automated updates when their vehicle is collected, in transit, and delivered — including estimated arrival times.

Expected outcomes

100%
Movement traceability
Every collection, transit stop, and delivery is logged with timestamps and photographic evidence.
30%
Fewer empty runs
Intelligent scheduling groups movements geographically, reducing the number of empty return journeys.
75%
Fewer damage disputes
Pre- and post-transit condition reports with photos eliminate ambiguity over when damage occurred.

How it works

01

Movement requested

A vehicle movement is requested with collection address, delivery address, required dates, and any special instructions.

02

Driver allocated

The system assigns a driver or transporter based on location, capacity, and schedule — or flags the job for manual allocation.

03

Collection & condition report

The driver arrives at the collection point, completes a photographic condition report, and confirms the vehicle is in their custody.

04

Delivery & sign-off

At delivery, a second condition report is completed and the recipient signs off digitally, confirming acceptance of the vehicle.

Related Automotive workflows

Fleet Management Automation

Track vehicle logistics as part of your fleet lifecycle management.

Learn more

Damage Reporting Automation

Use standardised damage reporting for transit condition inspections.

Learn more

Bodyshop Management

Coordinate vehicle collection and delivery as part of the bodyshop repair process.

Learn more

Free tools

Try these tools to assess and improve your operations.

Workflow Mapper

Map your processes visually and export a professional PDF.

Try free

Meeting Cost Calculator

See the true cost of your meetings and find savings.

Try free

BCP Builder

Generate a Business Continuity Plan tailored to your organisation.

Try free

Frequently asked questions

Yes. External transporters can be given access to the driver app to complete condition reports and status updates, giving you full visibility even when using subcontractors.

SwiftCase supports API integration with major vehicle logistics platforms and can also operate as a standalone tracking solution using its mobile app.

Each condition report is timestamped and geotagged with photos. In the event of a dispute, the collection and delivery reports provide clear, dated evidence of the vehicle's condition at each handover point.

Customers can receive a tracking link via SMS or email that shows their vehicle's current status and estimated delivery time, reducing inbound enquiry calls.

Get full visibility over vehicle movements

SwiftCase tracks every collection, transit, and delivery — book a demo to see the logistics dashboard.

Book a Demo
Automotive Solutions