“Your Best Employee on their Best Day”
Over the past few months, we’ve been building an FNOL system showcasing a customisable voicebot set up specifically for claims and insurance First Notification of Loss departments.
ClaimBotics brings empathy to calls, texts and emails, capturing key information and feeding it straight into a case in SwiftCase’s CRM, while answering the claims questions you set it up for.
It handles FNOL calls, rings third parties when SwiftCase asks it to, and works on your cases in SwiftCase. Built on the same platform that powers major UK insurance operations processing millions of cases.
ClaimBotics speaks naturally in the voice you choose, on the phone, with WhatsApp and chat on the way. It speaks English (UK, US, Australian or Indian). It's part of our comprehensive insurance automation solution.
Claimbotics answers 24/7/365, so callers don’t wait for the office to open or get voicemail.
Keep a Human-in-the-Loop at any stage, to boost confidence in the AI, a safety net on accuracy, and give your customers that extra human touch whenever needed.
If it doesn’t know something? Just like a good claims handler, it politely explains & puts the caller through to your team or takes a message; no ego, just efficiency.
Designed to be quick to set up.
Start a test with an understaffed team, or for after-hours coverage.
Ready to modernise your claims process? ClaimBotics is in Beta mode right now, but we will be providing demos very shortly:
Register Your Interest in ClaimBotics
Be among the first to experience the future of FNOL. Register your interest and we'll be in touch with demo information.
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