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SwiftCase

Workflow automation for UK service businesses. Created in the UK.

A Livepoint Solution

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© 2026 SwiftCase. All rights reserved.

TrustedbyUKservicebusinesses.
Fromstartupstoenterprises.

Insurance brokers, law firms, NHS services, and professional services teams use SwiftCase to automate operations and scale without adding headcount.

See Case StudiesBook a Demo
13M+
Cases Processed
Across all customers
15+
Years
Serving UK businesses
100+
Deployments
Across 9 industries
4.8
Average Rating
Capterra & G2

Industries We Serve

9 industries. One platform.

Insurance & Claims

Brokers, MGAs, loss adjusters, and claims administrators

Legal Services

Law firms, possession services, and compliance teams

Healthcare

NHS partnerships, diagnostics, and patient pathways

Property & Surveying

Chartered surveyors, valuations, and land management

Professional Services

Consultancies, operations teams, and service providers

Automotive

Expert witnesses, diagnostics, and vehicle assessment

Contact Centres

Inbound operations, triage, and customer service

Sustainability

Carbon accounting, ESG reporting, and compliance

Technology

Operations hubs, system integration, and automation

Case Studies

Real businesses. Real results.

Automotive Experts

Insurance & Claims

UK-wide independent automotive expert witness firm processing 1.75M+ cases.

1.75M+
Cases Processed
2,300+
Expert Engineers
3 days
Avg. Completion
Read Case Study

Specialist Insurance Broker

Insurance & Claims

UK specialist insurance broker managing taxi, car, fleet, and commercial vehicle insurance.

11.8M+
Cases Processed
676K+
Active Users
384
Workflows
Read Case Study

Diagnostic Testing Provider

Healthcare

UK-wide diagnostic testing provider for DNA, drug screening, and occupational health.

76,400+
Cases Processed
19,300+
Cases This Year
13,200+
Active Users
Read Case Study

Trauma Patient Support Service

Healthcare

NHS-partnered bedside support service across 11 Major Trauma Centres.

50,700+
Patient Cases
11
Trauma Centres
1,386
Active Users
Read Case Study

Software Company Operations Hub

Technology

Central operations hub integrating 10+ business systems with contract automation.

10,500+
Automated Tasks
10+
Systems Integrated
8,800+
Renewals Tracked
Read Case Study

Rural Chartered Surveyors

Property

Rural practice managing agricultural subsidies, land valuations, and property services.

4,600+
Cases Managed
22
Active Workflows
2,400+
Active Users
Read Case Study

Carbon Accounting Platform

Professional Services

GHG Protocol-aligned carbon accounting with 57 calculation workflows.

57
Calculation Workflows
15
Scope 3 Categories
2,900+
Emission Source Types
Read Case Study

Vehicle Diagnostics Processing

Automotive

Automated processing of OEM diagnostic reports from 16+ manufacturer systems.

37,700+
Reports Processed
16+
OEM Systems
5.4 days
Avg. Processing
Read Case Study

Landlord Possession Services

Legal Services

Automated landlord possession proceedings with 25+ document templates.

6
Legal Workflows
25+
Document Templates
590+
Landlord Clients
Read Case Study

Testimonials

What our customers say.

“The premium per user for this system is worth every penny just for the support you receive. I wish that every system provider I deal with daily were even a fraction of Swiftcase. The system is a self-management, once you know how to use the system then you can run, getting your business as automated as possible.”
Anthony · IT Team Leader · Insurance
“The software itself is amazing for time management and passing files to members of the team to action a task. We've gone from one physical file passed between team members to a virtual file accessible to all team members at any stage in the process. The support from the developers has been second to none.”
Tom · Marketing Manager · Financial Services
“The level of service we have received in getting the product set up for our use has been exceptional. It has been tailored completely to our needs with great attention to detail and excellent customer support.”
Kristina · Office Manager · Food & Beverages
“The software has significantly enabled a focus on quality and consistency. It saves me time and means I am more efficient. Good company and good people - great product.”
Andrew Mark · Director · Real Estate
“Excellent case management system that helps keep all cases clear, organised and makes the day to day task a lot easier to manage. I love how clearly laid out SwiftCase is making it almost elementary to operate from case to case.”
Benn · In-House Query Consultant · Legal Services
“The customisable workflows have been invaluable to our business. We could not run our business without this software.”
Jonathan · Managing Director · Financial Services
“I have found SwiftCase to be very adaptable. Anything that we have come up with as a requirement for the software to do our business needs have been met on every occasion.”
James · Systems Analyst · Insurance
“We upgraded to SwiftCase from our own previous case management system. The system is simple to use and I can't think of a better system for us to use. Users are assigned skills and accountability depending on their job role.”
Niki · Reports and Quality Control Team Leader · Legal Services
“A great software product that is easy to use and provides a fast and efficient workflow. The way you can adapt it to your needs as a company is excellent.”
Leon · Consultant Field Engineer · Insurance
“Has given our company a significant edge over the competition. We like the relatively simple and clean approach meaning we can automate much of our work.”
Nik · Managing Director · Business Services
“SwiftCase handles the complexity of GHG Protocol calculations while being flexible enough to adapt as reporting requirements evolve. It gave us the foundation to build exactly what our clients need.”
Michael · Sustainability Director · Sustainability
“Processing diagnostic reports from dozens of different OEM systems manually was unsustainable. SwiftCase gave us the workflow automation and AI integration we needed to scale while maintaining accuracy.”
David · Operations Manager · Automotive
“We went from data silos across 10+ tools to a unified operations hub. Contract renewals are now fully automated with multi-stage reminder sequences. Leadership finally has real-time visibility.”
Sarah · Head of Operations · Technology

Independent Reviews

Rated by independent review platforms.

4.6
Capterra
Read Reviews
4.8
G2
Read Reviews

Trust & Security

Enterprise-grade credentials.

Cyber Essentials Certified
GDPR Compliant
UK Data Centres
15-Minute Response SLA
100% UK Company

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